Inefficient After Sales Service

In January 2019 my spouse engaged the services of Cupboard Trendz to fit our kitchen. We had some challenges that we resolved as the work progressed. We opted for glass instead of tiles. This cost R10 000.00. After about three months we noticed 'water marks' on four different segments of the glass. We we told that the glue that was used was of an inferior quality and that the glass would be replaced. Measurements were taken on a few occasions but no action was taken. Being frustrated my spouse approached the Supplier who stated that he would offer R2000.00 initially. After bargaining and frustration my spouse settled for R4000. 00 - to be paid in two installments during this month. Upon contacting him again my spouse was told that she is asking for too much. Having waited for over 2years my spouse decide to call it a day and rest the case.