1 reviews | Active since Member
I was admitted in hospital for an emergency whereby I was bitten by a venomous spider on the 14th of January 2024. After my operation and release I was approached telephonically by Curo Med stating that it would be good for my vitals to be monitored remotely by them since it was such a serious surgery. I agreed and the very next day a consultant came home and installed a patch on my chest as well as supp**** me with an electronic blood pressure machine. I noticed a day later that the patch was not connecting to the hand held cell that was also supp****. I immediately called them and they would refresh the device constantly at my request as it continued to go offline. A few days later the BP machine supp**** started giving issues in displaying an error code each time I used it. I immediately contacted them and only received a response from them about 10 hours later. I was then told that the machine would be replaced the next day between 1 and 3 pm so I came home early from my office inorder to facilitate the exchange. I was then contacted again and they said that that the machine would only be delivered a day later and they would give me sufficient notice so that the machine could be picked up from home. I then told them to pick up all their equipment as this was supposed to be an emergency monitoring system and it was not my duty to call them continuously as this defeated the purpose of an emergency warning system which was supposed to be done remotely anyway.They said that they were unable to do that and all I'm receiving is appologies from all their departments. I asked to speak to 1 of their managers and they placed me on hold for several minutes after which the call was cut on me.