Custom Capital
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We signed a contract with datalink for 5 years and was told we own the equipment after 5 years. Custom Capital took over the contract without notifying us that the equipment is now a rental, they have charged excessive monthly charges on our debit orders without our permission, Our contract expired end of October 2025, we told them we do not wish to renew, they are making us pay another 3 months premiums and they have not collected there stuff to-date- loan sharks, we do not hold a contract with them but was with data link, also asked for FSB number to no avail
1 reviews | Active since Jan 2020
We signed a contract with datalink for 5 years and was told we own the equipment after 5 years. Custom Capital took over the contract without notifying us that the equipment is now a rental, they have charged excessive monthly charges on our debit orders without our permission, Our contract expired end of October 2025, we told them we do not wish to renew, they are making us pay another 3 months premiums and they have not collected there stuff to-date- loan sharks, we do not hold a contract with them but was with data link, also asked for FSB number to no avail
1 reviews | Active since Jan 2020
Beware of the Company called Custom Capital, who purports to provide financial services and credit agreements, etc. They refuse to provide proof that they are a registered financial services provider, or even respond to issues regarding contracts, and term renegotiations. Be Careful if any company suggests you get finance via them, run a mile . Poor communicators, and the people I have dealt with seem very shady. No FSP number on their invoices etc.
1 reviews | Active since Jan 2020
Beware of the Company called Custom Capital, who purports to provide financial services and credit agreements, etc. They refuse to provide proof that they are a registered financial services provider, or even respond to issues regarding contracts, and term renegotiations. Be Careful if any company suggests you get finance via them, run a mile . Poor communicators, and the people I have dealt with seem very shady. No FSP number on their invoices etc.
1 reviews | Active since Jan 2020
<p>Mercantile</p> <p> </p> <p>We have requested for settlement for our rental agreement of our multifunction printer from Mercantile.</p> <p>We have been denied the right to request directly from Mercantile & are refered to a third party supplier.</p> <p>We are now disputing the settlement figure given & requested a breakdown which has also not materialised & only response is that they have referred to their legal department.</p> <p> </p> <p>We not a “happy camper” & still await an amicable, justifiable breakdown of settlement response.</p> <p> </p> <p>Causing much frustration for our business.</p> <p> </p>
1 reviews | Active since Jan 2020
<p>Mercantile</p> <p> </p> <p>We have requested for settlement for our rental agreement of our multifunction printer from Mercantile.</p> <p>We have been denied the right to request directly from Mercantile & are refered to a third party supplier.</p> <p>We are now disputing the settlement figure given & requested a breakdown which has also not materialised & only response is that they have referred to their legal department.</p> <p> </p> <p>We not a “happy camper” & still await an amicable, justifiable breakdown of settlement response.</p> <p> </p> <p>Causing much frustration for our business.</p> <p> </p>
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