Bad service when requesting your money back

<p>I have too ordered electronic from Cybotec SA, good service at first but soon as your device is faulty it takes Cybotec SA a while to respond back to you. I have returned my first device and was replaced with another, that device only lasted a month and now Im struggeling to get my money back from them.</p> <p>It seems like they only surrender good service ONLY when they sell their products but when it comes to them refund your money due too their devices that only last a month. </p> <p>Well, then all of the sudden there is no more Good Service.</p>