Not responding or providing feedback

Phoned Zelia to ask to hire a jumping castle she said she was busy driving could i Email or send her a message so I sent a message nothing happend followed up after 2 days she responds that its booked sent a message again yesterday to follow up on how we need to go about with payment collection etc and no response again sent another message a few hours later still no response had to take my business elsewhere because of her poor communication and an almost dissapointed birthday girl.