Daily Sun Funeral Cover a Scan to Pensioners

I am so disappointed with Daily Sun Funeral Policy , and The Unlimited Funeral .my dad opened a policy with them back in 2014 .The policy had been paid up to date until he lost his job and is now a pensioner unable to continue paying .My younger sister tries to contact them to explain the situation but no vain the policy has lapsed after so many years of paying with no claim under his Policy .So all that was for nothing ...