Paid R10,000 for Online Course – Cancelled Before Start – No Refund or Response.

I paid R10,000 for enrolment in an online course for my daughter. The payment was made via EFT into Damelin (Pty) Ltd – Online’s FNB account. The course had not commenced at the time of cancellation. No academic services were rendered. A formal written cancellation was submitted before the course started. Despite this, no response has been received and no refund has been processed.