Bad service DFA, expensive fibre.

Good day. Are we forced to use your isp or what other internet service providers do you use. You do not stipulate weither we can use another yet you force us to pay expensive for wifi. My isp would have installed my fibre for free and the price for an uncapped no throttling 6 meg line is half the price of yours. Sort out your prices and come connect our fibre we have been waiting two years since the cable was laid in the street.