Web Africa

I have never been so disgusted by a company's service each number that i have searched for for this company either does not work or is unavailable.I have been unable to use my wifi for a week due to cables that has been vandalised our whole street was affected everyone got theirs fixed except for mine I've literally been transferred to qp agents on the whatsapp number the one having less of a clue then the next. I need help i am paying for a service that i am unable to use this is day light robbery