BE AWARE Dawn estate agent Klerksdorp

We rented a property from Dawn estate agent Klerksdorp, the place were dirty, damaged and the agent didn't do a inspection with us after we asked a few times, we have to get over wall to look at place agent told us to do so. We have a arrangement that we kept. When we moved out the place was in great condition from that we get it. I signed for 3 keys that the other were in doors that couldn't open(proof in screenshot, actual video). The agent did nothing, the municipality wasn't put on our name. Luckily I took video of place when we moved in and took screenshots of all as proof how we got place I WhatsApp it to them and pictures when we moved out. The reply to me is that place looks neat. Dawn estate don't want to pay our deposit back, the accusation in their letter is that we damaged the place, didn't give 5 keys, owe money to municipality. I foward all proof the key in outside steel gate that's solid proof of 5 keys, screenshots of video of damages done before we moved in, pictures when we moved out. WhatsApp that replies neat thank you. We even got a mail to proof we're up to date nothing outstanding. I have proof that they didn't pay municipality to put account on our name, they want to keep municipality money, agent money etc that's not fair. Now Dawn owner of Dawn estates witheld our deposit even if there's proof. I'm not paying someone else account if mine is up to date, the agent don't deserve the agent fee, I told them I want full deposit otherwise they have to pay us interest for time money is with them. We work hard for our money and I'm sick and tired of agencies that keeps our deposit and I have to fix and clean places. It's not their money to keep if place is in great condition, no damage done, no outstanding BALANCES. Thank goodness I made the video before furniture arrived, and take pictures when we moved out coz the keys were in picture they need to zoom in. Screenshots, WhatsApp pictures, their letter to state why they keep deposit, letter of municipality that's not on our name that's proof they can't keep our deposit. I want the full amount back. To all renters been ****** like this and they get away with it, please take video before you move in from top to bottom, doors, walls, etc. Ask for invoice via email every month and keep it. Take pictures when you move out and send it via email or WhatsApp. Keep all proof, we can't put ourselves in debt for them the whole time.