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DAWNFELT
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Nonhlanhla N
1 reviews | Active since Jan 2020
12 Oct 2023, 10:48
Dawnfelt advertising on Instagram using Ophra Winfrey as their brand ambassador is a ****. Be warned
This company uses Instagram to advertise and Ophrah as the brand for their marketing campaign. The offer I purchased was Bras advertised as buy 1 get one free. The price was too high for just 1 bra but since i was expecting two then I figured it was worth it. I was attracted to the special and bought accordingly. waited almost a month for the delivery and to my surprise in the package there was only 1 Bra. I obviously complained that I have received only 1 item and now they are refusing to send the other bra. I am very disappointed at how they handle customer queries. I tried to upload my comment's on Instagram so I can warn other customers from the **** and they have blocked me. I am now busy with their support and feel manipulated. the operator is telling me that they will be in trouble if the fix the mistake and send me another Bra as per the sale agreement. Please warn my fellow online customers about this
Helpful (0)
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Nonhlanhla N
1 reviews | Active since Jan 2020
12 Oct 2023, 10:48
Dawnfelt advertising on Instagram using Ophra Winfrey as their brand ambassador is a ****. Be warned
This company uses Instagram to advertise and Ophrah as the brand for their marketing campaign. The offer I purchased was Bras advertised as buy 1 get one free. The price was too high for just 1 bra but since i was expecting two then I figured it was worth it. I was attracted to the special and bought accordingly. waited almost a month for the delivery and to my surprise in the package there was only 1 Bra. I obviously complained that I have received only 1 item and now they are refusing to send the other bra. I am very disappointed at how they handle customer queries. I tried to upload my comment's on Instagram so I can warn other customers from the **** and they have blocked me. I am now busy with their support and feel manipulated. the operator is telling me that they will be in trouble if the fix the mistake and send me another Bra as per the sale agreement. Please warn my fellow online customers about this
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