UNHAPPY PARENT_BULLYING

I am an unhappy parent, my daughter started her first year at this school as it came highly recommended as one of the best schools in Lenasia South.

My daughter is currently in Grade 1 and dislikes going to school due to being bullied by her classmates who disguise themselves as friends. She has reported to me numerous times that the kids in her classroom bully her and take her stationery. I have had several attempts to have a meeting with her class teacher to discuss this matter and get to the bottom of it, I have written letters since the school does not have communication books.

Miss Khumalo has never responded to my letters or tried to get in contact with me, instead we are told to make an appointment for 14h00 the next day, i have requested to have a meeting with her at 2pm but no reply.

The schools phone number is always engaged, I dont know how to approach this matter because my daughter is not enjoying her first year of schooling. Stationery that I bought goes missing and im told her friend took it and said she will tell the teacher that my daughter stole it. I dont understand how a person who is meant to be a guardian when im not around to my daughter does not mind the bullying in her classroom.

Is it because my daughter is mixed? I would like the department of education to do something about this.