TD
Thuto D
Active since Jun 2018
12
Reviews
0
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Reviews
12 reviews18 months ago
Chris Meyer ***** Alert on Telegram "
So on Instagram, an ad appeared in regards to crypto trading, I selected the ad and it took me to telegram where I was now in a channel that I joined just to see what's it's about. After being interested I also wanted to get the money so I sent the famous "write to me" message to a broker named Chris_Meyer on telegram and asked to in est for me R800,hopeing i would get R42000 back. After that he asked I send the money via Luno which I agreed and sent it, when I was meant to get the profits, he says I need to pay a verification payment, I ask how much, he says R3100,I tell him to wait month end as I dont have it anymore. Come month end I send the money hoping my profits will be paid, he kept asking if I got them yet anx I said no, he went to check what is the hold up, he sends me a string of messages of him and a guy named Paul, it says I need to send an additional payment of R3400 to get the money, this is where I got suspicious, why so much money just to get my profits. I started searching for the people he keeps on advertising in the group, I can't find even one person and his explanation is their information is hidden so ****mers won't reach out to them I'm skeptical to continue as I have read the reviews on him, I've accepted that I have lost R4000 just like that
0 replies
48 months ago
UNHAPPY PARENT_BULLYING
I am an unhappy parent, my daughter started her first year at this school as it came highly recommended as one of the best schools in Lenasia South. My daughter is currently in Grade 1 and dislikes going to school due to being bullied by her classmates who disguise themselves as friends. She has reported to me numerous times that the kids in her classroom bully her and take her stationery. I have had several attempts to have a meeting with her class teacher to discuss this matter and get to the bottom of it, I have written letters since the school does not have communication books. Miss Khumalo has never responded to my letters or tried to get in contact with me, instead we are told to make an appointment for 14h00 the next day, i have requested to have a meeting with her at 2pm but no reply. The schools phone number is always engaged, I dont know how to approach this matter because my daughter is not enjoying her first year of schooling. Stationery that I bought goes missing and im told her friend took it and said she will tell the teacher that my daughter stole it. I dont understand how a person who is meant to be a guardian when im not around to my daughter does not mind the bullying in her classroom. Is it because my daughter is mixed? I would like the department of education to do something about this.
0 replies
66 months ago
Unethical business practice
I am unimpressed with the service from this service provider, you guys have the energy to call non stop and hand me over to Attorneys for my cellphone contract being being in arrears but yet you fail to update the CREDIT BUREAU when the account has been paid up in full. Please do something because this is annoying, your stupid voice prompt machine keeps on saying my ID number is invalid when i tr to get through your new system.
112 replies
76 months ago
UNPROFESSIONAL ETHICAL BUSINESS PRACTICE.
I made an online purchase on the 20th December 2019, for a LIVELEKKER Wine & Bottle Glass Buddies as it is only available "ONLINE". I got an sms and email confirming my purchase with the order number. The estimated days for collection was 40 days which is a store collection as it is easier for me that way. After 10 days of purchase which is now 30 December, i check the "track order" ticket to see how the order is going, it says "ORDER IN PROGRESS". On the 20th January 2020 i check how far the order is, to my surprise its still in the same place "ORDER IN PROGRESS". I called in on the 21st January to find out how that is possible, i get a hold of a consultant named Karabo, she tells me that the parcel is actually on the "Order in Progress" Tab and has escalated the matter to the follow up team who should get back to me within 48 hours to latest Friday and if i wanted a refund it will take 10 days to process it okay i wait. Friday(24.01.2020) comes and ZERO CALL or EMAIL or SMS regarding my purchase. I called in today (28.01.2020) and spoke to a Richard who informed me that the item is "OUT OF STOCK" and informed me that the matter is escalated to the follow up team AGAIN!!!. Now you tell me had i not called in today to do a follow up, i would have not known that the item is OUT OF STOCK which is meant to be birthday present for a friend, hence i bought it LAST YEAR 2019, as it can arrive before the day. I don't understand your work ethics but this was very unprofessional and I DEMAND MY REFUND IMMEDIATELY.
56 replies
78 months ago
RIP OFF AND SCAM
SO THESE PEOPLE ARE COLLECTING DEBT ON BEHALF OF VODACOM. IN JUNE 2019 I GOT A CALL FROM SOME GIRL FROM THIS FIRM REGARDING MY VODACOM ACCOUNT, SHE SAID I SHOULD MAKE A PAYMENT OF R 100 TO "ACTIVATE' THE PROFILE, OKAY I DID THAT AND MADE MONTHLY PAYMENTS AS SCHEDULED. I ASKED FOR A STATEMENT JUST TO SEE WHAT IM WORKING ON, I GOT THE STATEMENT SAYING MY OUTSTANDING BALANCE IS R 1940.17, MIND YOU I SPOKE TO A GONTSE FROM VODACOM DIRECTLY WHO INFORMED ME THAT THE ACCOUNT IS IN ARREARS WITH R 1538. I MADE PAYMENT IN JULY, AUGUST AND OCTOBER. I ASKED FOR A STATEMENT BECAUSE I KEPT GETTING SMSES SAYING THAT I OWE R 2401. THE STATEMENT SAYS I OWE R 2078.20. I RECENTLY GOT AN SMS SAYING OWE R 1861.02. NOW PLEASE BALANCE ME REAL QUICK AS TO HOW THE OUTSTANDING BALANCE IS NOT GOING DOWN DESPITE MY MONTHLY INSTALLMENTS. I DON'T KNOW IF YOU GUYS THINK IM ONE OF THOSE YOUNGSTERS THAT DON'T KEEP TRACK OF THEIR ACCOUNTS AND DEBTS BUT I WILL NOT BE PLAYED BY YOU GUYS. I DIDN'T ASK FOR YOUR COURTESY CALLS THAT CHARGE BECAUSE I KNOW I HAVE TO PAY. I WILL NOT BE MAKING ANY PAYMENTS UNTIL I GET THE RIGHT OUTSTANDING BALANCE AMOUNT. CALL ME URGENTLY THIS IS UNACCEPTABLE 0721380517 OR EMAIL THUTO.DHLAMINI@FNB.CO.ZA
0 replies
84 months ago
unethical business practice and unprofessional customer service.
On the 8th November 2018, i got an email from a "Luyanda Somaza" who works for HTN Attorneys regarding my Wonga Account. I agreed that i will make monthly payments of R400 every month. I made my first payment on the 4th December 2018 (R400 for Dec), 2nd payment 18 December 2018 (R400 for Jan). I didnt make a payment end of Jan for Feb as it was a tough month. That is when i received an email from Percy Duze on Feburary 28th, informing me that i have missed a payment, i tell him that i acknowlegde that and will pay month end Feb. I made a 3rd payment of R400 for Feb on the 1st March. I made two more payments in April of R200(9th April for March) and R400(30 April for April). Its May now and i am planning on making another payment of R600 to make up the shortfall of April and obviously for May. I just got an email from Luyanda Somaza informing me that my account is due for termination.
56 replies
84 months ago
ACCOUNT DISPUTE AND BAD CUSTOMER SERVICE
So a consultant named Ronell from Burnard and Associates called me in 2018 regarding my VODACOM account, non stop calls of harassment and shouting from this coloured lady. I agreed to pay R 200 per month to settle my account. I starting paying from 01 Aug 2018 till 31 Jan 2019 (R 1400) because now i am getting calls from MBD INC (Munnik Basson Dagama Incorporated Attorneys) regarding the same account. I inform them that there is a firm that i am already paying for the VODACOM account, they inform me that the account has been given to them and i need to pay R 500 now. Alright, i call the previous Firm that i have been paying and i ask to speak to Ronell. i tell Ronell that i am confused as to what i happening as no-one had the audacity to call and inform me of the change of the account. She tells that there is nothing she can do as the account is no longer with them. I call MBD and ask to speak to a consultant named Buhle, i explain to her the situation at hand and tell her i have proof that i have been paying the other firm. She gives me two email addresses ********** and ********** to send the POP since she doesn't have a personal email. I send the POP to the emails provided. I keep getting calls and sms's regarding this account, and i keep telling different consultants from MBD the same story. I was told by Buhle to call the previous firm and request a statement to show that i've been paying them for this account. I call Burnard and request to Ronell, the consultant is rude and tells me to call Vodacom since she cant assist me as the account is no longer with them. I call Vodacom and i am transferred from Customer care, to collections department to the legal department with no success of getting help. i really am disappointed in the previous firm for failing to provide me the statement and vodacom for failing to tell me that my account has now been moved. I WOULD LIKE TO BE ASSISTED BY BURNARD RAFF AND ASSOCIATES AND VODACOM with getting my statement or they must REFUND ME MY MONEY SO I CAN PAY MBD. VODACOM YOUR CUSTOMER SERVICE IS BAD
112 replies
84 months ago
ACCOUNT DISPUTE AND BAD CUSTOMER SETVICE
So a consultant named Ronell from Burnard and Associates called me in 2018 regarding my VODACOM account, non stop calls of harassment and shouting from this coloured lady. I agreed to pay R 200 per month to settle my account. I starting paying from 01 Aug 2018 till 31 Jan 2019 (R 1400) because now i am getting calls from MBD INC (Munnik Basson Dagama Incorporated Attorneys) regarding the same account. I inform them that there is a firm that i am already paying for the VODACOM account, they inform me that the account has been given to them and i need to pay R 500 now. Alright, i call the previous Firm that i have been paying and i ask to speak to Ronell. i tell Ronell that i am confused as to what i happening as no-one had the audacity to call and inform me of the change of the account. She tells that there is nothing she can do as the account is no longer with them. I call MBD and ask to speak to a consultant named Buhle, i explain to her the situation at hand and tell her i have proof that i have been paying the other firm. She gives me two email addresses ********** and ********** to send the POP since she doesn't have a personal email. I send the POP to the emails provided. I keep getting calls and sms's regarding this account, and i keep telling different consultants from MBD the same story. I was told by Buhle to call the previous firm and request a statement to show that i've been paying them for this account. I call Burnard and request to Ronell, the consultant is rude and tells me to call Vodacom since she cant assist me as the account is no longer with them. I call Vodacom and i am transferred from Customer care, to collections department to the legal department with no success of getting help. i really am disappointed in the previous firm for failing to provide me the statement and vodacom for failing to tell me that my account has now been moved. I WOULD LIKE TO BE ASSISTED BY BURNARD RAFF AND ASSOCIATES AND VODACOM with getting my statement or they must REFUND ME MY MONEY SO I CAN PAY MBD. VODACOM YOUR CUSTOMER SERVICE IS BAD
112 replies
84 months ago
BAD CUSTOMER SERVICE
I would like to complain about the customer service provided from GAME STORE in EAST GATE. i have been calling in for the past three days, requesting for transportation for a bicycle i would like to purchase for my daughter. I checked in store stock and east gate appeared, i called in for the past few days and i keep getting transferred from the information desk to the bicycle department and back, at times the phone goes unanswered. It is really irritating to keep calling the same store and get bad customer service. Manager at game please polish up your customer service at your branch.
56 replies
85 months ago
ACCOUNT DISPUTE
So a consultant named Ronell from Burnard and Associates called me in 2018 regarding my VODACOM account, non stop calls of harassment and shouting from this coloured lady. I agreed to pay R 200 per month to settle my account. I starting paying from 01 Aug 2018 till 31 Jan 2019 (R 1400) because now i am getting calls from MBD INC (Munnik Basson Dagama Incorporated Attorneys) regarding the same account. I inform them that there is a firm that i am already paying for the VODACOM account, they inform me that the account has been given to them and i need to pay R 500 now. Alright, i call the previous Firm that i have been paying and i ask to speak to Ronell. i tell Ronell that i am confused as to what i happening as no-one had the audacity to call and inform me of the change of the account. She tells that there is nothing she can do as the account is no longer with them. I call MBD and ask to speak to a consultant named Buhle, i explain to her the situation at hand and tell her i have proof that i have been paying the other firm. She gives me two email addresses ********** and ********** to send the POP since she doesn't have a personal email. I send the POP to the emails provided. I keep getting calls and sms's regarding this account, and i keep telling different consultants from MBD the same story. I was told by Buhle to call the previous firm and request a statement to show that i've been paying them for this account. I call Burnard and request to Ronell, the consultant is rude and tells me to call Vodacom since she cant assist me as the account is no longer with them. I call Vodacom and i am transferred from Customer care, to collections department to the legal department with no success of getting help. i really am disappointed in the previous firm for failing to provide me the statement and vodacom for failing to tell me that my account has now been moved. I WOULD LIKE TO BE ASSISTED BY BURNARD RAFF AND ASSOCIATES AND VODACOM with getting my statement or they must REFUND ME MY MONEY SO I CAN PAY MBD. VODACOM YOUR CUSTOMER SERVICE IS BAD
112 replies
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1 Star
12 (100%)