TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The owner of this store lost my purse (a R1300 Fossil purse) because his store is so messy and overcrowded. I handed it in late last December and received reply to my WhatsApp saying it was ready for collection on the 31st but received it too late in the afternoon to go through. So I said "see you on the 3rd". When I went in he told me he couldn't find the purse! He swore it had been fixed and delivered to him and he had put it behind his counter. I sat around for 20 minutes while he searched to no avail. I sent a text later in the day asking if he had found it and he said he would look for it the next day. I duly came in the next day and he started getting agitated asking me what I wanted from him. Well, my purse of course! How can you lose a purse unless it was stolen from the store or as many others have suggested to me, the price value of the purse was seen and was taken advantage of. Still leaving me with no purse. He started getting violent and agitated, throwing shoes and boxes into other shoes and boxes on display next to where I was sitting, insulting my friends and myself and my character. I asked why HE was getting upset when it was ME who was on the losing end! He went to his car and got a bag with thousands of Rands in it and counted out R1300 and threw it at me and told me to get out and not to come back.
1 reviews | Active since Jan 2020
The owner of this store lost my purse (a R1300 Fossil purse) because his store is so messy and overcrowded. I handed it in late last December and received reply to my WhatsApp saying it was ready for collection on the 31st but received it too late in the afternoon to go through. So I said "see you on the 3rd". When I went in he told me he couldn't find the purse! He swore it had been fixed and delivered to him and he had put it behind his counter. I sat around for 20 minutes while he searched to no avail. I sent a text later in the day asking if he had found it and he said he would look for it the next day. I duly came in the next day and he started getting agitated asking me what I wanted from him. Well, my purse of course! How can you lose a purse unless it was stolen from the store or as many others have suggested to me, the price value of the purse was seen and was taken advantage of. Still leaving me with no purse. He started getting violent and agitated, throwing shoes and boxes into other shoes and boxes on display next to where I was sitting, insulting my friends and myself and my character. I asked why HE was getting upset when it was ME who was on the losing end! He went to his car and got a bag with thousands of Rands in it and counted out R1300 and threw it at me and told me to get out and not to come back.
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