NO TRANSPARENCY NO URGENCY AFTER I PAID THEIR FEE

I started the process to remove my name from Debt Review in August 15 August 2025. I struggled to get clear, info or update regarding my case. After weeks of following up on progress I was informed my case is the 18th of November 2025. Today 28.11.25 when i did a follow up I was informed the case was pushed out to next year February as there was not enough judges to see to the cases on that day if that is even the truth. I will NOT recommend this company!! I was advised the process can take 20 working days to complete after the court hearing. its almost 4 months later now im told court case pushed to FEBRUARY ... I dont know if this is a delay tactic or a lie?