DC Outsourcing are unprofessional and *****ulent

I was deceived by DC Outsourcing after speaking to an agent who offered me debt relief. Without my approval or signed consent, their accounts department contacted ABSA and had all my bank accounts cancelled. I was never informed that this would happen. This caused me serious inconvenience and distress. Their conduct is *********, unprofessional, and unacceptable. To make matters worse, the debt counsellor assigned to me was extremely rude and refused to transfer my call so that I could speak to a manager or supervisor. I also sent an email to their offices and received no response. I am extremely disappointed with their service and would strongly warn others to be very careful before dealing with this company.