

DCB Logistics
Aug '25 - Jul '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2026
DCB Logistics is a nightmare to deal with. My shipment is days overdue with ZERO communication from them. Their tracking is completely useless — it hasn’t updated since dispatch so I have no clue where my parcel is or if it’s even still coming. The worst part? Their customer service does not care. I’ve called and emailed multiple times asking for a simple update and got nothing but vague excuses and no actual help. No accountability, no urgency, no answers. If you need a reliable courier that actually delivers on time and keeps you informed, DO NOT use DCB Logistics. This level of incompetence and unhelpfulness is unacceptable. I’ve lost money and time because of them. Save yourself the headache and choose any other courier.
1 reviews | Active since Apr 2026
DCB Logistics is a nightmare to deal with. My shipment is days overdue with ZERO communication from them. Their tracking is completely useless — it hasn’t updated since dispatch so I have no clue where my parcel is or if it’s even still coming. The worst part? Their customer service does not care. I’ve called and emailed multiple times asking for a simple update and got nothing but vague excuses and no actual help. No accountability, no urgency, no answers. If you need a reliable courier that actually delivers on time and keeps you informed, DO NOT use DCB Logistics. This level of incompetence and unhelpfulness is unacceptable. I’ve lost money and time because of them. Save yourself the headache and choose any other courier.
1 reviews | Active since Nov 2024
I am extremely disappointed with the level of service received from DCB Logistics. My package has been stuck in Johannesburg for more than three days, and in total I have now been waiting well over a week for delivery. As someone working in the logistics industry myself, I understand delays can happen — but what is completely unacceptable is the lack of communication and absence of customer support. I have attempted to contact DCB Logistics numerous times, yet no one answers the phone, and there is no proactive update or explanation provided regarding the delay. The overall service experience has been poor, unresponsive, and far below industry standards. As a logistics manager, I can confidently say that this level of operational control and customer care is unacceptable. I hope DCB Logistics seriously addresses these issues, as consistent communication, visibility, and accountability are the foundation of reliable logistics operations.
1 reviews | Active since Nov 2024
I am extremely disappointed with the level of service received from DCB Logistics. My package has been stuck in Johannesburg for more than three days, and in total I have now been waiting well over a week for delivery. As someone working in the logistics industry myself, I understand delays can happen — but what is completely unacceptable is the lack of communication and absence of customer support. I have attempted to contact DCB Logistics numerous times, yet no one answers the phone, and there is no proactive update or explanation provided regarding the delay. The overall service experience has been poor, unresponsive, and far below industry standards. As a logistics manager, I can confidently say that this level of operational control and customer care is unacceptable. I hope DCB Logistics seriously addresses these issues, as consistent communication, visibility, and accountability are the foundation of reliable logistics operations.
Hellopeter has tracked DCB Logistics across 30 reviews. DCB Logistics hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used DCB Logistics? Write a review to help others decide.
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