Bad service

I have had the unfortunate experience in dealing with Dewald du Plessis when I entrusted his company to transport my furniture from Pretoria to Cape Town. He was uncommunicative and uncooperative. High value furniture was broken, a persian carpet went missing and a box was damaged leading to a decorative plate being broken. After assuring me that the cost included insurance it now appears as if he either has no insurance or only partial cover as he refuses to replace the broken item of furniture or have it professionally repaired. He is also not prepared to replace the carpet that just disapeared into thin air. Please dont do business with this company. There word is worth nothing. And to add insult to injury, his motto "Tot u diens". Clearly not.