First impression squashed all romance

De Oude Kraal looks like like the perfect place to treat my wife for our aniversary. So, I completed the booking form on their website and got no response. I phoned the next day to make the booking and was met with very short and unhelpful responses with a hint of sarcasm. I sincerly hope that this call was not a reflection of the rest of the service I can expect, but in this price-class I'm not going to risk finding out. Will spend our money elsewhere.