Guaranteed rip of and profesional scamster

<p>I met Martie Eksteen when I walked into her shop, De Ville Glass, while I was on the hunt for a better service provider that could install aluminium windows and frameless shower doors for my renovations company. We struck up a conversation and it appears I immediately fell for her “I'm a widow” story and decided that I would place my next order with her to try and help her out.</p> <p> </p> <p>A couple of weeks later I called her for a quote, she was extremely helpful to arrange a suitable time for a site inspection and she arrived on time to do the measurement on 5 August 2016….. That was the last good service I received from her. <br /> </p> <p>I paid her a 100% deposit as she explained to me at our previous meeting that she has been done into many times by clients and doesn’t take on projects if she doesn’t receive a 100% deposit which was understandable as I myself had issues with clients that struggle to pay once the project has been completed.<br /> </p> <p>She promised me a lead time of around 10 working days for the installation. Needless to say, this wasn’t adhered to. About 20 days later, we still had no shower door and I became anxious, as we had to complete the project and hand over to the client. Hereafter followed a cat and mouse game to get hold of her and get answers out of her. Several delivery dates were promised and never kept. <br /> </p> <p>They eventually did the installation about a month late without any supervision or competent staff. I am sure a 10-year-old could have done a better job. The glass panels were completely the wrong size, fixing brackets installed in the wrong places, seals, and gaskets missing, just to mention a few of the problems.<br /> </p> <p>The next day I expressed my clients and my own extreme disappointment with the work that they have done and the poor service we received to date. It was a struggle to get her back to site for an inspection to point out the obvious mistakes and blatant negligence and poor workmanship.<br /> </p> <p>Once she was there I offered her an ultimatum to have it rectified within a reasonable time frame or refund me which she agreed to in writing. <br /> </p> <p>Long story short, almost 4 months after paying my 100% deposit, lots of false promises, several unanswered calls, Whatsapp and emails we still don’t have a completed project and still waiting on her new installation date. Needless to say, I also didn’t get my refund, just a promise that they would come and fix it.<br /> </p> <p>We are still waiting for them to come and complete the installation. Her last words were “ I'll call you as soon as I received the glass from my supplier and then we can arrange an installation date”. From what I hear she talks to all her clients like they are the ones at fault, once they are on to her, that is if they can get hold of her.</p> <p> </p> <p>I did some investigation and it appears that I am not the only one who she did in. I got hold of at least 5 other people with similar stories, some of them that “apparently” lost almost R50 000 on similar incidences and am thankful that my loss is only R 6 300.00, as I was about to give her more projects.<br /> </p> <p>As Annina van Niekerk mentioned in her post/comment "I feel strongly that we have a responsibility towards our local community to warn them and make them aware"</p> <p><br /> </p> <p>Please make contact with me on ********** if you had a similar experience, as WE plan to take collective action if there is enough interest and try and prevent more people of our Durbanville community and rest of Cape Town become victims.</p> <p><br /> </p> <p>Regards</p> <p>Mr Gullible</p> <p>aka Stephan le Roux</p>