Early Premium Deduction

I Malibongwe Matutu ID no.8001045347085. Due to the agreement of our deduction that was supposed to be the 15 March 2023, the company broke that agreement and deducted the installment on the 15 January 2023 which is R9600 and now am receiving calls from other stakeholders claiming that I am on arrears because of this inconvenience am struggling to keep record clean .