Poor Service and Unauthorised Sharing of Personal Info

I'm extremely disappointed with Debt Solutions SA. My husband unknowingly entered into a contract with them without fully understanding the implications of debt review. When we tried to cancel, they ignored our requests.

On January 6th, I emailed a cancellation letter, cc'ing my husband, but received no response. A follow-up email on January 24th was also met with silence.

Shockingly, instead of responding, they shared my husband's contact details with another company, claiming he wanted to cancel the debt review. This company requires a payment to remove his name from the flag.

To make matters worse, Debt Solutions SA refuses to communicate with me over the phone or contact my husband directly. Their avoidance of communication and lack of accountability are staggering.

Their unprofessionalism, disregard for client privacy, and avoidance of communication raise serious concerns about their business practices.