DecoFloorSA

Title: ★☆☆☆☆ False Advertising and Disgraceful Customer Service

I am extremely disappointed with my experience with DecoFloorsSA. The product I received was nothing like what was advertised on their website. Items were missing from my order, and the product itself did not match the description or images online—it felt completely misleading and dishonest. To make matters worse, the box it arrived in had "kitchen foods" written in marker on the side, as if it had been reused from someone’s house move. It looked unprofessional and raised serious concerns about the company's standards. When I reached out for help, I was met with rudeness and insults. I had to involve someone else just to get the missing item. And shockingly, I was told by someone at the company that in 12 years they had "never dealt with anyone as pathetic" as me. That kind of response is beyond unacceptable and shows a complete lack of respect for customers. I will never buy from them again, and I urge others to be extremely cautious. Their service is unprofessional, their advertising is false, and their customer care is downright abusive.