DH
DECOR HANDLES
Unclaimed Business
DH
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About DECOR HANDLES
DECOR HANDLES has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked DECOR HANDLES across 1 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJJ
Julie J
1 reviews | Active since Jan 2020
12 Jan 2026, 16:47
PATHETIC SERVICE FROM DECOR HANDLES
I wish to express my extreme dissatisfaction with the service provided by Tadley and Eastleigh Warehouse. On December 29th, I notified Tadley that I received only 21 out of 26 granite handles ordered, despite payment being made in full. Tadley responded on January 2nd (3 days later), stating they were closed for holidays and would assist on January 12th. As promised, I waited until today, January 12th, but received no communication. Upon calling Eastleigh Warehouse: - A staff member failed to listen to my query and transferred me to Tadley, who didn't answer. - I was transferred back to the switchboard and spoke to the same staff member, who was extremely rude and unprofessional. She screamed, "How must he help you if he was on leave from 17th?" despite my clear explanation of Tadley's commitment to assist today. - She took my details, stating Tadley would call back. No one has contacted me since. As a consumer, I am entitled to receive the goods I paid for, as per the Consumer Protection Act (CPA) of South Africa. The delay and lack of communication from Tadley and Eastleigh Warehouse constitute a breach of my consumer rights. I request: 1. Immediate dispatch of the missing handles. 2. A written explanation for the lack of communication and service. 3. Action taken regarding the staff member's behaviour. 4. Confirmation of when I can expect resolution. I trust that this matter will be escalated urgently, as I'm entitled to receive my order in full.
Helpful (0)
|Replies (0)JJ
Julie J
1 reviews | Active since Jan 2020
12 Jan 2026, 16:47
PATHETIC SERVICE FROM DECOR HANDLES
I wish to express my extreme dissatisfaction with the service provided by Tadley and Eastleigh Warehouse. On December 29th, I notified Tadley that I received only 21 out of 26 granite handles ordered, despite payment being made in full. Tadley responded on January 2nd (3 days later), stating they were closed for holidays and would assist on January 12th. As promised, I waited until today, January 12th, but received no communication. Upon calling Eastleigh Warehouse: - A staff member failed to listen to my query and transferred me to Tadley, who didn't answer. - I was transferred back to the switchboard and spoke to the same staff member, who was extremely rude and unprofessional. She screamed, "How must he help you if he was on leave from 17th?" despite my clear explanation of Tadley's commitment to assist today. - She took my details, stating Tadley would call back. No one has contacted me since. As a consumer, I am entitled to receive the goods I paid for, as per the Consumer Protection Act (CPA) of South Africa. The delay and lack of communication from Tadley and Eastleigh Warehouse constitute a breach of my consumer rights. I request: 1. Immediate dispatch of the missing handles. 2. A written explanation for the lack of communication and service. 3. Action taken regarding the staff member's behaviour. 4. Confirmation of when I can expect resolution. I trust that this matter will be escalated urgently, as I'm entitled to receive my order in full.
0
Replies (0)