Decoland Customer Service - What service? there is no Service!!

I purchased on Decorland and the order and delivery was great, but when I had to return the goods as I accidently ordered more curtain rods than I needed, therefore I have 2 rods in the original packaging. I mailed their Customer service 3 times on their website and no response. I called the +27 31 396 9805 and an automatic machine answered and no response. I mailed salescpt@decorland.co.za and

Worst service ever!!