Decorventhire
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Decorventhire has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Decorventhire across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
As another reviewer wrote, the initial contact was great. The woman that I was communicating with was helpful, sent me a quote and I paid. But when it came to actual delivery and products, they were awful. They delivered hours late, to the point that I couldn't even contact anyone anymore it was so late in the day and I thought they wouldn't come at all. Then the products they delivered were not in order. The ****tail tables were missing tablecloths, even though I confirmed multiple times that I needed them. A few were completely lopsided and unusable. They arrived so late that I wasn't even at the venue to receive them, and only discovered the issues just before the event. When I tried to speak to them after the event with my complaints, I have never received such awful customer service and lack of communication. They took absolutely no responsibility when they finally got back to me weeks later. Needless to say, they are absolutely not worth hiring from and I would not recommend using them, no matter what their prices are.
1 reviews | Active since Jan 2020
As another reviewer wrote, the initial contact was great. The woman that I was communicating with was helpful, sent me a quote and I paid. But when it came to actual delivery and products, they were awful. They delivered hours late, to the point that I couldn't even contact anyone anymore it was so late in the day and I thought they wouldn't come at all. Then the products they delivered were not in order. The ****tail tables were missing tablecloths, even though I confirmed multiple times that I needed them. A few were completely lopsided and unusable. They arrived so late that I wasn't even at the venue to receive them, and only discovered the issues just before the event. When I tried to speak to them after the event with my complaints, I have never received such awful customer service and lack of communication. They took absolutely no responsibility when they finally got back to me weeks later. Needless to say, they are absolutely not worth hiring from and I would not recommend using them, no matter what their prices are.
1 reviews | Active since Jan 2020
They were great originally with quotes etc. however they were unreliable when it came for the set. They were late both to set up and collect, tents were dirty and had holes in them. the draping was ********** to the point I told them to leave it and I would get a different supplier to come and d**** and asked if they would just give me a refund for the draping and lighting etc. they have still not even had the decency to reply to my emails. I would definitely not use them for any future events.
1 reviews | Active since Jan 2020
They were great originally with quotes etc. however they were unreliable when it came for the set. They were late both to set up and collect, tents were dirty and had holes in them. the draping was ********** to the point I told them to leave it and I would get a different supplier to come and d**** and asked if they would just give me a refund for the draping and lighting etc. they have still not even had the decency to reply to my emails. I would definitely not use them for any future events.
1 reviews | Active since Jan 2020
I had a very important event on the 01 Marcha and ordered a white stretch tent from Decorventhire. I really thought that they will provide me with the service they promised. Unfortunately this never happened. They are completely incompetent and have no sense of urgency. The lack of customer centricity is appalling!!!. If you don’t phone they ignore you. I have paid in full and received no service. I will NOT recommend anyone to use them because they are really not what they say - misleading to say the least. I’m disgusted because I had to spend more money to get another tent from another company. They completely spoiled my day. Please do not.. hire from them. I haven’t received my money as yet and No courtesy call.
1 reviews | Active since Jan 2020
I had a very important event on the 01 Marcha and ordered a white stretch tent from Decorventhire. I really thought that they will provide me with the service they promised. Unfortunately this never happened. They are completely incompetent and have no sense of urgency. The lack of customer centricity is appalling!!!. If you don’t phone they ignore you. I have paid in full and received no service. I will NOT recommend anyone to use them because they are really not what they say - misleading to say the least. I’m disgusted because I had to spend more money to get another tent from another company. They completely spoiled my day. Please do not.. hire from them. I haven’t received my money as yet and No courtesy call.
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