No interest in getting the transfer done

So I unfortunately had the bad experience of dealing with Carmen from Delia Kruger attorneys, when buying a house they were assigned to do the transfer. Everything was going smoothly until they waited 6 weeks for the municipality to give them a clearance certificate, they couldn't bother to find out what was taking so long and the estate agent had to investigate for me by going to the municipality and going to the house to prove that the apparently broken water meter was actually working.

Two days after that we got the clearance certificate, we were also told we could give notice when clearly things were far from being sorted so now forced to pay occupational rent. Still waiting another 2 weeks for the certificate from the municipality. Took almost two weeks at the deeds office and when it registered had to wait four days for documentation.

If I ever sell will not bother to go with Delia Kruger attorneys as Carmen was always vague and didn't bother to give me proper answers. If I didn't call the estate agent and investigate about the clearance certificate we would still be paying occupational rent.

I didn't expect such a lack of empathy and work rate from attorneys.