D&
Dental & Orthodontic Studios and Clinic
Unclaimed Business
D&
Dental & Orthodontic Studios and Clinic
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
9 Jul 2024, 12:08
Worst admin ever!
The worst admin in the world. You pay, and no invoice is issued. Then u spend several days chasing ur invoice so u can get reimbursed, and nobody has the courtesy to even reply to ur messages. Absolutely disgraceful! The doctor is good, but his clerical staff couldn’t be more *********** if they tried!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
9 Jul 2024, 12:08
Worst admin ever!
The worst admin in the world. You pay, and no invoice is issued. Then u spend several days chasing ur invoice so u can get reimbursed, and nobody has the courtesy to even reply to ur messages. Absolutely disgraceful! The doctor is good, but his clerical staff couldn’t be more *********** if they tried!
0
Replies (0)MB
Morne B
1 reviews | Active since Jan 2020
9 Jul 2021, 07:35
Poor Dentist service - Dental & Orthodontic Studios and Clinic (Cape Gate)
This is the worst service I have received from a Dental & Othodontic clinic, I had a terrible tooth ache the week of the 24th May, I struggled to get appointment and got a opening on Thursday, 10 June. (Basically 2 weeks later). I then made appointment for me and my wife and made double booking so that we can sort out the filling/ tooth ache at the appointment. When we arrived we where informed it is not possible - I was upset but had to accept, as I understood why it was not possible. I then got appointment the Monday, 14th June to extract a tooth. The appointment ran late, due to doctor sitting in mist - understood it is out of his control, weather was bad. Afterwards I had to go back in 5 days to remove stiches. But there was no appointment, so the assistant pushed me inbetween other appointments the following Monday. The monday as per my record, the appointment was 09h30 - inbetween appointments. Yet when I arrived they informed me I missed my appointment it was 09h00 - I did not agree, as I remembered that I was pushed inbetween appointments and the practice only open at 09h00. Yet I had to accept . My wife then had a appointment the Thursday, 24th to repair a filling. When she arrived no work was done on her - only her teeth cleaned, and the doctor left and did not attend to her. We made it clear we cannot drive up and down, and therefore make double bookings to ensure more work can be done - but basically nothing was done to her on the fillings. Both of us, are still sitting with sore teeth and now it is basically a month later. I then had my appointment to repair fillings, which has been the issue from day one - the sore tooth. The earliest appointment I could get was Friday, 9th July. I had to take the day off and again made a double booking as there was 2 fillings next to each other that provided pain. I specifically asked the receptionist to write this down in the book. The morning 09h00 I was sitting outside the practice, the receptionist arrives and informs me the Dr. has flu and is not coming in, she did not have my cell number on her phone - sorry. This is in general very poor service, and in isolation of one event you would understand. Life happens, but in general appointment s run late, there is no confirmation of appointments via technology, changes happen and patient must just accept and then wait several days for problems to be solved. I would not be able recommend this practice to anybody,
Helpful (0)
|Replies (0)MB
Morne B
1 reviews | Active since Jan 2020
9 Jul 2021, 07:35
Poor Dentist service - Dental & Orthodontic Studios and Clinic (Cape Gate)
This is the worst service I have received from a Dental & Othodontic clinic, I had a terrible tooth ache the week of the 24th May, I struggled to get appointment and got a opening on Thursday, 10 June. (Basically 2 weeks later). I then made appointment for me and my wife and made double booking so that we can sort out the filling/ tooth ache at the appointment. When we arrived we where informed it is not possible - I was upset but had to accept, as I understood why it was not possible. I then got appointment the Monday, 14th June to extract a tooth. The appointment ran late, due to doctor sitting in mist - understood it is out of his control, weather was bad. Afterwards I had to go back in 5 days to remove stiches. But there was no appointment, so the assistant pushed me inbetween other appointments the following Monday. The monday as per my record, the appointment was 09h30 - inbetween appointments. Yet when I arrived they informed me I missed my appointment it was 09h00 - I did not agree, as I remembered that I was pushed inbetween appointments and the practice only open at 09h00. Yet I had to accept . My wife then had a appointment the Thursday, 24th to repair a filling. When she arrived no work was done on her - only her teeth cleaned, and the doctor left and did not attend to her. We made it clear we cannot drive up and down, and therefore make double bookings to ensure more work can be done - but basically nothing was done to her on the fillings. Both of us, are still sitting with sore teeth and now it is basically a month later. I then had my appointment to repair fillings, which has been the issue from day one - the sore tooth. The earliest appointment I could get was Friday, 9th July. I had to take the day off and again made a double booking as there was 2 fillings next to each other that provided pain. I specifically asked the receptionist to write this down in the book. The morning 09h00 I was sitting outside the practice, the receptionist arrives and informs me the Dr. has flu and is not coming in, she did not have my cell number on her phone - sorry. This is in general very poor service, and in isolation of one event you would understand. Life happens, but in general appointment s run late, there is no confirmation of appointments via technology, changes happen and patient must just accept and then wait several days for problems to be solved. I would not be able recommend this practice to anybody,
0
Replies (0)