1 reviews | Active since Member
I had two teeth broken in front and and 3 missing on the side. i have been so imbaresed by this for so long. i went to Dr. De Klerk as i am on a medical now and requested her assistance with my teeth problem and dentures. Dr. de klerk told me that she will get authorisation from the medical aid and then get back to me. i eventually after calling a few times were told to come in. When i saw her she told me that she will have to pull the two teeth that has broken in front and took an impression for the dentures. when she took it i asked her if it is not going to get too big as i know my aunt told me that they will have to pull those two and then i have to wait some months before they can do the imprint as the gums will shrink. Dr De Klerk told me no it doesnt work like that and that though my gum will shrink a little bit it will take the shape of the dentures. as she is the proffesional i trusted her. i was called back the next day for a fitting. she then pulled my two teeth and fitted the dentures and told me i must keep it in and am only allowed to take it out when i flush my mouth with salt water and to brush the dentures. a few months later i went back to Dr de klerk abnd explained that i cant even put the dentures in my mouth as they are falling out. i also said to her that the wire on the only side that i can eat hurts as the wire goes accross my too. she said yes there is nothing she can do about it and i will get used to it. she then shaved on the detures and worked on it at her practice while i was sitting there.i told her that it is still hurting badly and still falling out of my mouth. she then got a tube of corega and told me i have to go and buy this tube and put it in the dentures to stay in my mouth. when i drove away i still could not keep the dentures in my mouth and called her to inform her of my dissatisfaction. she told me that i will have to put more corega and wait it will work after about 30 minutes. i was highly upset and told her i am going to inform my medical aid as i came to have proper dentures done. the corega is disgusting and like slime and makes me nautious. i then tried to hold out and see if it got better - but it got worse. as my gums shrunk the dentures got worse and fell out. i had to put allot of corega in just to try and keep it in my mouth. i have to work with clients and have to endure getting nautious from the corega. i then received a bill from chomatic. i contacted them and informed them that i will not pay as i am highly unhappy that proffesionals will expect me to be satisfied with such poor work. the technician at chromeatic told me to come and see him so he can fix it. i went in today and he told me he will send me quote asnd that i will have to have a full new set made. i was furious. now i must pay for their poor 3 work. i contacted Elsa again and requested they redo my teeth as my medical aid paid for dentures that is not right. she told me no she already spoke to my medical aid and that they said we have to wait 6 months before they will allow another detures. seems like it is all about money. rediculous. elsa did fillings for me as well that fell out not even a month after. i have looked on hello peter and this seems to be the norm with her. filling falling out and continues charges on poor work quality. i am highly upset as the dentures are so loose that when i try and chew (eat) it moves around and now has broken the front teeth of my own teeth. i also had to extract the toot where the wire was as it broke my tooth and got badly infected, meaning this is also a tooth that elsa did a filling for was now severely infected and damaged by the wire going accross the toooth. the only other way they could fix it was with a root canal and my medical aid wont pay for it. i dont have the funds to pay for a root canal so i had to have it pulled. meaning i have barely teeth left and struggle to chew my food now. on top f that due to the dentures being too big i now have another damaged tooth. she told me bluntly that i can report her she doesnt care when i told her that i will take this further. Please help. it is such an imbarresment to be without teeth and to have had believed that she will help me.
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