DO
Department Of Higher Education And Training
Unclaimed Business
Government & Ombudsman Services|1|4 Reviews (last 12 months)|This business does not respond to reviews
DO
Department Of Higher Education And Training
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Department Of Higher Education And Training
Department Of Higher Education And Training has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Department Of Higher Education And Training across 87 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceD
Dineo
1 reviews | Active since Jan 2020
27 Feb 2026, 07:55
No Response Regarding My National N Diploma (Educare)- Very Frustrating
I am extremely disappointed with the lack of communication and assistance from both Westcol TVET College and the Department of Higher Education and Training (DHET). I emailed them on 05 February 2026 regarding my National N Diploma (Educare), which is still reflecting as non-compliant despite the fact that I have completed all N4–N6 subjects and the required 18 months of workplace experience. My employer letter and logbook were submitted through Westcol (Krugersdorp Campus). To date, I have not received any response to my email. I have also tried calling both DHET and Westcol multiple times, but my calls go unanswered. It is very frustrating because this diploma is important for my career growth and employment opportunities. All I am asking for is confirmation that my documents were received and verified, or guidance on what may still be outstanding. The lack of communication and accountability is unacceptable. I urgently request that both institutions attend to this matter and provide feedback as soon as possible. Name: Dineo Mamabolo Qualification: National N Diploma (Educare) College: Westcol TVET College – Krugersdorp Campus
Helpful (0)
|Replies (0)D
Dineo
1 reviews | Active since Jan 2020
27 Feb 2026, 07:55
No Response Regarding My National N Diploma (Educare)- Very Frustrating
I am extremely disappointed with the lack of communication and assistance from both Westcol TVET College and the Department of Higher Education and Training (DHET). I emailed them on 05 February 2026 regarding my National N Diploma (Educare), which is still reflecting as non-compliant despite the fact that I have completed all N4–N6 subjects and the required 18 months of workplace experience. My employer letter and logbook were submitted through Westcol (Krugersdorp Campus). To date, I have not received any response to my email. I have also tried calling both DHET and Westcol multiple times, but my calls go unanswered. It is very frustrating because this diploma is important for my career growth and employment opportunities. All I am asking for is confirmation that my documents were received and verified, or guidance on what may still be outstanding. The lack of communication and accountability is unacceptable. I urgently request that both institutions attend to this matter and provide feedback as soon as possible. Name: Dineo Mamabolo Qualification: National N Diploma (Educare) College: Westcol TVET College – Krugersdorp Campus
0
Replies (0)LS
Lindiwe S
1 reviews | Active since Jan 2020
5 Jan 2026, 08:30
Edutel Higher education Pay back my money
Edutel Higher education Pay back my money which they deducted from my payslip I didn't even start studying because of sickness with Cancer.They deducted close to R30 000
Helpful (0)
|Replies (0)PM
Polo Morokà
1 reviews | Active since Jan 2020
6 Nov 2025, 23:38
Issuing of Certificate
I have wrote them email on the 15/09/2025 needed help in getting my certificate until date to both officials I sent emails to no one bother to answer me and I referred to them by Umalusi because I really need that Certificate.
Helpful (0)
|Replies (0)PM
Polo Morokà
1 reviews | Active since Jan 2020
6 Nov 2025, 23:38
Issuing of Certificate
I have wrote them email on the 15/09/2025 needed help in getting my certificate until date to both officials I sent emails to no one bother to answer me and I referred to them by Umalusi because I really need that Certificate.
0
Replies (0)DC
Dliwayo C
1 reviews | Active since Jan 2020
23 Apr 2025, 09:36
Unprofessionalism
Dear Peter I am writing to seek urgent assistance regarding my academic statements of results, which were ****** during a car theft incident last year. Despite my efforts to resolve this matter, I have encountered significant delays and administrative hurdles. I have contacted the relevant department multiple times but have not received any assistance. When I visited the office in Pretoria, I was informed that they do not handle student requests directly and that my college must apply on my behalf. I submitted the necessary application through my college over 12 months ago, but I am still awaiting a resolution. This delay is severely impacting my career progression, as qualification reviews using my college transcript alone are not being accepted. In desperation, I even attempted to reach out to Minister Siviwe Gwarube via LinkedIn and X (formerly Twitter), but I have yet to receive a response. I kindly request your urgent intervention to help expedite this process. Please advise on the next steps or any additional information required from my side. Thank you for your time and assistance.
Helpful (0)
|Replies (0)DC
Dliwayo C
1 reviews | Active since Jan 2020
23 Apr 2025, 09:36
Unprofessionalism
Dear Peter I am writing to seek urgent assistance regarding my academic statements of results, which were ****** during a car theft incident last year. Despite my efforts to resolve this matter, I have encountered significant delays and administrative hurdles. I have contacted the relevant department multiple times but have not received any assistance. When I visited the office in Pretoria, I was informed that they do not handle student requests directly and that my college must apply on my behalf. I submitted the necessary application through my college over 12 months ago, but I am still awaiting a resolution. This delay is severely impacting my career progression, as qualification reviews using my college transcript alone are not being accepted. In desperation, I even attempted to reach out to Minister Siviwe Gwarube via LinkedIn and X (formerly Twitter), but I have yet to receive a response. I kindly request your urgent intervention to help expedite this process. Please advise on the next steps or any additional information required from my side. Thank you for your time and assistance.
0
Replies (0)S
Sthembile♡
1 reviews | Active since Jan 2020
25 Feb 2025, 12:36
Subject: Assistance with Obtaining N6 Engineering Studies Certificate Dear Hello Peter Team, I am writing to seek your assistance in obtaining my N6 Engineering Studies certificate from the Department of Higher Education and Training
Subject: Assistance with Obtaining N6 Engineering Studies Certificate Dear Hello Peter Team, I am writing to seek your assistance in obtaining my N6 Engineering Studies certificate from the Department of Higher Education and Training. Despite numerous attempts to contact the college and the Department of Higher Education and Training, I have not received any feedback or updates on the status of my certificate. It has been two years since I completed my studies in 2022, and I am still waiting to receive my certificate. This document is crucial for me to apply for my Diploma and graduate, as well as to secure an internship. I am eager to move forward with my education and career, but I am being held back by the delay in receiving my certificate. I would greatly appreciate it if you could assist me in obtaining my N6 Engineering Studies certificate. Ideally, I would like to receive both my N6 certificate and Diploma certificate at the same time, if possible.
Helpful (0)
|Replies (0)S
Sthembile♡
1 reviews | Active since Jan 2020
25 Feb 2025, 12:36
Subject: Assistance with Obtaining N6 Engineering Studies Certificate Dear Hello Peter Team, I am writing to seek your assistance in obtaining my N6 Engineering Studies certificate from the Department of Higher Education and Training
Subject: Assistance with Obtaining N6 Engineering Studies Certificate Dear Hello Peter Team, I am writing to seek your assistance in obtaining my N6 Engineering Studies certificate from the Department of Higher Education and Training. Despite numerous attempts to contact the college and the Department of Higher Education and Training, I have not received any feedback or updates on the status of my certificate. It has been two years since I completed my studies in 2022, and I am still waiting to receive my certificate. This document is crucial for me to apply for my Diploma and graduate, as well as to secure an internship. I am eager to move forward with my education and career, but I am being held back by the delay in receiving my certificate. I would greatly appreciate it if you could assist me in obtaining my N6 Engineering Studies certificate. Ideally, I would like to receive both my N6 certificate and Diploma certificate at the same time, if possible.
0
Replies (0)SM
Sthembile M
1 reviews | Active since Jan 2020
23 Feb 2025, 13:56
DHET and eThekwini TVET College, Springfield campus
Subject: Assistance with Obtaining N6 Engineering Studies Certificate Dear Hello Peter Team, I am writing to seek your assistance in obtaining my N6 Engineering Studies certificate from the Department of Higher Education and Training. Despite numerous attempts to contact the college and the Department of Higher Education and Training, I have not received any feedback or updates on the status of my certificate. It has been two years since I completed my studies in 2022, and I am still waiting to receive my certificate. This document is crucial for me to apply for my Diploma and graduate, as well as to secure an internship. I am eager to move forward with my education and career, but I am being held back by the delay in receiving my certificate. I would greatly appreciate it if you could assist me in obtaining my N6 Engineering Studies certificate. Ideally, I would like to receive both my N6 certificate and Diploma certificate at the same time, if possible. The details of my case are as follows: - Qualification: N6 Engineering Studies - Year of completion: 2022 - Institution: eThekwini TVET College, Springfield Campus. - Department: Department of Higher Education and Training. Thank you for considering my request. I look forward to hearing from you soon and receiving assistance in obtaining my certificate. Sincerely, S.M
Helpful (0)
|Replies (0)SM
Sthembile M
1 reviews | Active since Jan 2020
23 Feb 2025, 13:56
DHET and eThekwini TVET College, Springfield campus
Subject: Assistance with Obtaining N6 Engineering Studies Certificate Dear Hello Peter Team, I am writing to seek your assistance in obtaining my N6 Engineering Studies certificate from the Department of Higher Education and Training. Despite numerous attempts to contact the college and the Department of Higher Education and Training, I have not received any feedback or updates on the status of my certificate. It has been two years since I completed my studies in 2022, and I am still waiting to receive my certificate. This document is crucial for me to apply for my Diploma and graduate, as well as to secure an internship. I am eager to move forward with my education and career, but I am being held back by the delay in receiving my certificate. I would greatly appreciate it if you could assist me in obtaining my N6 Engineering Studies certificate. Ideally, I would like to receive both my N6 certificate and Diploma certificate at the same time, if possible. The details of my case are as follows: - Qualification: N6 Engineering Studies - Year of completion: 2022 - Institution: eThekwini TVET College, Springfield Campus. - Department: Department of Higher Education and Training. Thank you for considering my request. I look forward to hearing from you soon and receiving assistance in obtaining my certificate. Sincerely, S.M
0
Replies (0)SM
Sthembile M
1 reviews | Active since Jan 2020
23 Feb 2025, 13:44
DHET has held me back with my career
Here is a sample letter you can use as a template: Subject: Assistance with Obtaining N6 Engineering Studies Certificate Dear Hello Peter Team, I am writing to seek your assistance in obtaining my N6 Engineering Studies certificate from the Department of Higher Education and Training. Despite numerous attempts to contact the college and the Department of Higher Education and Training, I have not received any feedback or updates on the status of my certificate. It has been two years since I completed my studies in 2022, and I am still waiting to receive my certificate. This document is crucial for me to apply for my Diploma and graduate, as well as to secure an internship. I am eager to move forward with my education and career, but I am being held back by the delay in receiving my certificate. I would greatly appreciate it if you could assist me in obtaining my N6 Engineering Studies certificate. Ideally, I would like to receive both my N6 certificate and Diploma certificate at the same time, if possible. The details of my case are as follows: - Qualification: N6 Engineering Studies - Year of completion: 2022 - Institution: eThekwini TVET College, Springfield campus. - Department: Department of Higher Education and Training Thank you for considering my request. I look forward to hearing from you soon and receiving assistance in obtaining my certificate. Sincerely, Sthembile
Helpful (0)
|Replies (0)SM
Sthembile M
1 reviews | Active since Jan 2020
23 Feb 2025, 13:44
DHET has held me back with my career
Here is a sample letter you can use as a template: Subject: Assistance with Obtaining N6 Engineering Studies Certificate Dear Hello Peter Team, I am writing to seek your assistance in obtaining my N6 Engineering Studies certificate from the Department of Higher Education and Training. Despite numerous attempts to contact the college and the Department of Higher Education and Training, I have not received any feedback or updates on the status of my certificate. It has been two years since I completed my studies in 2022, and I am still waiting to receive my certificate. This document is crucial for me to apply for my Diploma and graduate, as well as to secure an internship. I am eager to move forward with my education and career, but I am being held back by the delay in receiving my certificate. I would greatly appreciate it if you could assist me in obtaining my N6 Engineering Studies certificate. Ideally, I would like to receive both my N6 certificate and Diploma certificate at the same time, if possible. The details of my case are as follows: - Qualification: N6 Engineering Studies - Year of completion: 2022 - Institution: eThekwini TVET College, Springfield campus. - Department: Department of Higher Education and Training Thank you for considering my request. I look forward to hearing from you soon and receiving assistance in obtaining my certificate. Sincerely, Sthembile
0
Replies (0)AN
Anisha N
1 reviews | Active since Jan 2020
20 Jan 2025, 14:32
bad service
Dear Department of Education Contact/ Ms BS Masemola, I hope this message finds you well. My name is Nomtandazo Mgadi, and I am writing to follow up on the status of my National Certificate Vocational (NCV) level 2 certificate and Level 4 certificate, which I have been waiting for over a year. I completed my NCV Level 4 qualification in Nov and 2023 at Technica college, and I was informed that my certificate would be processed and issued shortly thereafter. However, despite repeated inquiries and considerable patience, I have not received any updates regarding the issuance of my certificate. Here are my details for your reference: Full Name: Nomtandazp Mgadi 9006280699081 Institution Name: Technisa College Year of Completion: 2023 Program: NCV Level 4 , Office Administration, The delay in receiving my certificate has caused significant inconvenience, particularly in my efforts to pursue further education and professional opportunities. I kindly request that you provide me with an update on the status of my certificate and, if possible, expedite its processing. Should you require any additional information or documentation from my side, please do not hesitate to contact me. I can be reached at [Your Phone 0837970087. I appreciate your prompt attention to this matter and look forward to your response. Thank you for your assistance. Yours sincerely, Nomtandazo Mgadi
Helpful (0)
|Replies (0)AN
Anisha N
1 reviews | Active since Jan 2020
20 Jan 2025, 14:32
bad service
Dear Department of Education Contact/ Ms BS Masemola, I hope this message finds you well. My name is Nomtandazo Mgadi, and I am writing to follow up on the status of my National Certificate Vocational (NCV) level 2 certificate and Level 4 certificate, which I have been waiting for over a year. I completed my NCV Level 4 qualification in Nov and 2023 at Technica college, and I was informed that my certificate would be processed and issued shortly thereafter. However, despite repeated inquiries and considerable patience, I have not received any updates regarding the issuance of my certificate. Here are my details for your reference: Full Name: Nomtandazp Mgadi 9006280699081 Institution Name: Technisa College Year of Completion: 2023 Program: NCV Level 4 , Office Administration, The delay in receiving my certificate has caused significant inconvenience, particularly in my efforts to pursue further education and professional opportunities. I kindly request that you provide me with an update on the status of my certificate and, if possible, expedite its processing. Should you require any additional information or documentation from my side, please do not hesitate to contact me. I can be reached at [Your Phone 0837970087. I appreciate your prompt attention to this matter and look forward to your response. Thank you for your assistance. Yours sincerely, Nomtandazo Mgadi
0
Replies (0)