Extremely poor service

We have been waiting since 7h00. Our appointment is at 8h00. We stood there because we were told that the staff has attended a meeting until 09h00. It's now9h15 and the doors are still not opened because of that meeting held by staff. It's incoveniencing since some of us have to re rt to work. The service is so poor and no respect is app**** for community. There are older people waiting on long qeues. We are tired of the service rendered by Home Affairs staff members.