DO
Department of Home Affairs Menlyn
Unclaimed Business
Government & Ombudsman Services|1.7|6 Reviews (last 12 months)|This business does not respond to reviews
DO
Department of Home Affairs Menlyn
Unclaimed Business
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1.7|6 Reviews
May '25 - Apr '26
5(16.7%)
4(0%)
3(0%)
2(0%)
1(83.3%)
5(16.7%)
4(0%)
3(0%)
2(0%)
1(83.3%)
Frequently Asked Questions About Department of Home Affairs Menlyn
Department of Home Affairs Menlyn has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Department of Home Affairs Menlyn across 27 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCM
Cassandra M
1 reviews | Active since Jan 2020
10 Oct 2025, 09:44
Incompetence , sent from pillar to post because Home affairs messed up 7 years ago
What a dreadful experience, having to que all morning then be told that centurion home affairs made a mistake on my daughter's Birth certificate 7 years ago by NOT STAMPING THE birth certificate, OMG , As if I work there. ? The lady at id application cubicle 4 was of no help . I lost a days salary and had to deal with incompetence because why can they not just correct there own mistake . I am very frustrated and need to warn other citizens of the problems to anticipate because ,you will be dissipointed shame !!
Helpful (0)
|Replies (0)CM
Cassandra M
1 reviews | Active since Jan 2020
10 Oct 2025, 09:44
Incompetence , sent from pillar to post because Home affairs messed up 7 years ago
What a dreadful experience, having to que all morning then be told that centurion home affairs made a mistake on my daughter's Birth certificate 7 years ago by NOT STAMPING THE birth certificate, OMG , As if I work there. ? The lady at id application cubicle 4 was of no help . I lost a days salary and had to deal with incompetence because why can they not just correct there own mistake . I am very frustrated and need to warn other citizens of the problems to anticipate because ,you will be dissipointed shame !!
0
Replies (0)JL
WT
Wilna T
1 reviews | Active since Jan 2020
14 Jul 2025, 07:10
Home affairs again!
The service and working of Menlyn Home affairs is non existing. Came early, long queue.Waited for an hour, no movement in Queue, second time we were here for COLLECTION!! I thought the minister said they are going to get rid of Queues. We walked in at Centurion lifestyle, there was nobody but they said we must have an appointment!!! I know nothing will change but at least I did not keep Quiet about this TOTAL bad bad service!
Helpful (0)
|Replies (0)WT
Wilna T
1 reviews | Active since Jan 2020
14 Jul 2025, 07:10
Home affairs again!
The service and working of Menlyn Home affairs is non existing. Came early, long queue.Waited for an hour, no movement in Queue, second time we were here for COLLECTION!! I thought the minister said they are going to get rid of Queues. We walked in at Centurion lifestyle, there was nobody but they said we must have an appointment!!! I know nothing will change but at least I did not keep Quiet about this TOTAL bad bad service!
0
Replies (0)MM
Mbalenhle M
1 reviews | Active since Jan 2020
22 May 2025, 06:48
Horrible,bad service home affairs
I app**** for my ID over 6 weeks ago and I have not received or heard anything from them regarding my id I’ve sent emails multiple times I’ve called and no one is responding.im so upset.
Helpful (0)
|Replies (0)MM
Mbalenhle M
1 reviews | Active since Jan 2020
22 May 2025, 06:48
Horrible,bad service home affairs
I app**** for my ID over 6 weeks ago and I have not received or heard anything from them regarding my id I’ve sent emails multiple times I’ve called and no one is responding.im so upset.
0
Replies (0)AE
Annette E
1 reviews | Active since Jan 2020
20 May 2025, 09:35
Waiting now 2 months for My Passport and Id
Bad Bad Bad I app**** on the 19th of March 2025 for renewal of my Passport. The lady there was nice to ask/settle me in for the new Id card. So on this day everything went ok... But now to get my documents is a hassle.. 2 Months left no notification received. So yesterday I went to them and give my Id number and was only inform your Id number is for review... What does that mean??? i will ask my manager to email you... Today still nothing received from the manager I also send and email to hacc@dha.gov.za with no feedback received. Is this the way going forward with no services from the department... I really feel sorry for you staff because there is no Job proud in any of the staff. I hope really that someone will get back to me asap.. Thank you AE
Helpful (0)
|Replies (0)AE
Annette E
1 reviews | Active since Jan 2020
20 May 2025, 09:35
Waiting now 2 months for My Passport and Id
Bad Bad Bad I app**** on the 19th of March 2025 for renewal of my Passport. The lady there was nice to ask/settle me in for the new Id card. So on this day everything went ok... But now to get my documents is a hassle.. 2 Months left no notification received. So yesterday I went to them and give my Id number and was only inform your Id number is for review... What does that mean??? i will ask my manager to email you... Today still nothing received from the manager I also send and email to hacc@dha.gov.za with no feedback received. Is this the way going forward with no services from the department... I really feel sorry for you staff because there is no Job proud in any of the staff. I hope really that someone will get back to me asap.. Thank you AE
0
Replies (0)MK
Mohammed K
1 reviews | Active since Jan 2020
19 May 2025, 16:48
Really bad experience of wasted time and money
EHome affairs website says that no appointment is required for biometric capturing for passport, but the staff are so obsessed with not listening to anyone that they just say appointment or go away, really bad experience, waste of time and money for transport. I competed the online application and paid, but the bank booking is too far for my work trip in June, the staff really just don't care or just ******** of their online system.
Helpful (0)
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Mohammed K
1 reviews | Active since Jan 2020
19 May 2025, 16:48
Really bad experience of wasted time and money
EHome affairs website says that no appointment is required for biometric capturing for passport, but the staff are so obsessed with not listening to anyone that they just say appointment or go away, really bad experience, waste of time and money for transport. I competed the online application and paid, but the bank booking is too far for my work trip in June, the staff really just don't care or just ******** of their online system.
0
Replies (0)JP
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