poor service delivery

The inspection dept>took more than 3yrs to obtain my employee file from my previous employer when I was unfairly terminated. This caused me to be unprepared for the case on the day the I appeared before the commissioner. My case was due on the Mon at 12pm (only at 11:11 that same day the dept of labour sent me my file after more than 3 yrs. of waiting. Unfortunately for me, it was too late due to their incompetency.