DESIGNER PLUS DISHONEST ******* ARTISTS

I used this company to try fix my geyser. The element was blown only. They insisted on replacing the element PLUS the thermostat which was working perfectly. They wanted to replace both parts because they said the thermostat is old and they need to give a warranty. My reply was , you only give a warranty for the parts you replace and there is no need to replace the thermostat. he quoted me R 750 for parts only - replace Thermostat and geyser , and the call out and labour is extra charge. I asked them to just do the ELEMENT replacement and the onsite plumber quoted me R 500.00 for the element. I accepted, they drained the geyser and than left site to get the element and return. I am A electrical engineer so I know about geyser elements and thermostats and tested them myself in front of them proving that the element only was faulty. Whilst they were offsite, their owner of Designer Plus called me and he insisted that he replace geyser element and thermostat or else they will not do the job. I objected and he was extremely rude to me, but being a Sunday Afternoon I was basically at this guys mercy. So I agreed for him to replace both element and thermostat at the quoted price of R 750.00. The owner than siad the charge is no longer R 750.00 , but now R 1500.00 , PARTS ONLY ,plus a Sunday call out plus Labour at Sunday rate. THis geyser element was going to cost around R 3500.00 for a job that would take 30 minutes, and parts that anyone can buy for Around R 350.00. , YET HE CHARGES R 1500.00. I refused his quotation ,and yesterday a reputable plumber came and replace the Geyser element only at a fraction of his quoted cost.

the owner of this company is RUDE, and takes advantage of people who are in a predicament ,and replaces parts that are in perfect working order ,and charges excessive costs.

I have reported this to my insurance company of my experience.

USE THIS COMPANY AT YOUR OWN PERIL