Habitat Properties and their ****ty service!

Has the worst service ever,the employees basically do not care if you are in need,the building manager will literally tell u " I'm on Leave I can't assist you" and there is no second in command that you can go to that can actually assist you, I've been having an issue with Protea Metering with regards to them overcharging me,I escalated the matter and it's day 2 I don't have electricity.When you don't pay your rent they're no1 to send letters of demand and locking doors but provide ****ty service to the people that actually live there,I'm so frustrated,don't know who to escalate this to because no one cares!!!