Dewald’s toolbox will not deliver on promises

I ordered toddler room bed and cubbies on the 23rd of December. I immediately paid the 75% deposit of R7000 and paid the outstanding R3000 on the 8th of Feb. By the 20th of March I still had not received my order despite the owners promising me it had been shipped on 5 different occasions, even sending me **** photos of my order on a truck. I never received tracking details. By 20 March I decided to cut my losses and asked for a refund so we could part ways. Dewald’s wife phoned me and swore at me, she called me a ****ing dumb Durban **** and many things I cannot even type here. She yelled at me that the only solution was for me to collect my order in Boksburg and get it to Durban myself. She promised to refund my delivery fee the next day. It is 7 April and I still haven’t recieved my refund and therefore I cannot ship my things to Durban. My toddler didn’t receive her birthday gift and still has no bed because of this. My biggest issue is the amount of lies and false promises and Hanli’s absolute trailer park language. I have never experienced anything like this and I urge everyone to steer clear of this company.