DG store - (aka DISGRACEFULL STORE)

This is a disgrace of an operation/store. Communication is non existant. I regretfully placed an order for a laptop on asus.com and without my knowing this DG store is fulfilling it. After 5 days, I'm trying to follow up on my order and I can't get hold of anyone. I have phoned, sent Whatsapp messages, tried the live chat (which never goes through to an agant) and to no avail. I still don't know where my money or my laptop is. Save yourself a lot of anger and frustration and DON'T use this mess-up of a company to do business with!!!