DT
Diamond Tip Aluminium
Claimed Business
DT
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
3 Nov 2020, 06:24
Aluminum Windows - Bad Experience
Be careful when doing business with these guys. They are legit and the company exists however the service once they receive your deposit is terrible. They don't communicate, rock up whenever they want. Change things as they go and expect the customer to pay for it. Quality of materials are not good at all. All my handles had to be redone as these guys made the holes to big on manufacturing. No all my handles are riveted with huge rivets and covered with black silicone, looks terrible. Installers also don't take care of the product as it is left scratched and dented. Rather pay the little extra for a reputable company that you have some form of recourse against. I just spent in excess of 60K and not happy with the product with a so called 5 year warranty that I'm not sure if it will be in tact as they are holding me ransom for "additional" work that they agreed on but now going against what they said. This is because I had to purchase materials for the team whilst the foreman was nowhere to be found in order for them to complete the job. I requested a reimbur*****t but was told that if that is the case he would invoice me for the additional work that was agreed on upfront. If you have one window to replace, by all means but larger projects, be careful. I don't like writing these bad reviews but where it is due it is due. I hope that this will improve their service and uplift their workmanship and customer service. This is their Facebook page just to be sure you are reviewing the correct business... https://www.facebook.com/dtaluminum/?ref=page_internal
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Anonymous
1 reviews | Active since Jan 2020
3 Nov 2020, 06:24
Aluminum Windows - Bad Experience
Be careful when doing business with these guys. They are legit and the company exists however the service once they receive your deposit is terrible. They don't communicate, rock up whenever they want. Change things as they go and expect the customer to pay for it. Quality of materials are not good at all. All my handles had to be redone as these guys made the holes to big on manufacturing. No all my handles are riveted with huge rivets and covered with black silicone, looks terrible. Installers also don't take care of the product as it is left scratched and dented. Rather pay the little extra for a reputable company that you have some form of recourse against. I just spent in excess of 60K and not happy with the product with a so called 5 year warranty that I'm not sure if it will be in tact as they are holding me ransom for "additional" work that they agreed on but now going against what they said. This is because I had to purchase materials for the team whilst the foreman was nowhere to be found in order for them to complete the job. I requested a reimbur*****t but was told that if that is the case he would invoice me for the additional work that was agreed on upfront. If you have one window to replace, by all means but larger projects, be careful. I don't like writing these bad reviews but where it is due it is due. I hope that this will improve their service and uplift their workmanship and customer service. This is their Facebook page just to be sure you are reviewing the correct business... https://www.facebook.com/dtaluminum/?ref=page_internal
0
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