

Diesel Sa
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
Purchased shoes last week and received old shoes 2 days ago, reached out via email and telephonically spoke to two agents who were absolutely rude and failed to get back to me as promised. The shoes are worn out, soles chipped and the front pointy part torn. The return policy has requirements that the item doesn’t have and compels me to agree to conditions I don’t want to because this is no ordinary return situation. Having looked at previous reviews and the behaviour of the customer service I doubt I will get a refund.
1 reviews | Active since May 2026
Purchased shoes last week and received old shoes 2 days ago, reached out via email and telephonically spoke to two agents who were absolutely rude and failed to get back to me as promised. The shoes are worn out, soles chipped and the front pointy part torn. The return policy has requirements that the item doesn’t have and compels me to agree to conditions I don’t want to because this is no ordinary return situation. Having looked at previous reviews and the behaviour of the customer service I doubt I will get a refund.
1 reviews | Active since Nov 2019
Worst experience ever. In December 2025 my husband and I purchased items from Diesel Century City. In January 2026 we returned a T-shirt. We bought via PayJustNow! To date we haven’t received our refund! Diesel messed up the refund and refunded the wrong customer and now they shifting the blame on PayJustNow! The two gentlemen I spoke to today were not listening to me and told me I need to wait another 10-14 days I mean since January
1 reviews | Active since Nov 2019
Worst experience ever. In December 2025 my husband and I purchased items from Diesel Century City. In January 2026 we returned a T-shirt. We bought via PayJustNow! To date we haven’t received our refund! Diesel messed up the refund and refunded the wrong customer and now they shifting the blame on PayJustNow! The two gentlemen I spoke to today were not listening to me and told me I need to wait another 10-14 days I mean since January
1 reviews | Active since Jun 2022
Bought a 3 tshirts via Diesel Online South Africa but only received 2 tshirts
1 reviews | Active since Jun 2022
Bought a 3 tshirts via Diesel Online South Africa but only received 2 tshirts
1 reviews | Active since Jan 2026
I bought shoes on their diesel online portal they delivered the wrong shoe size I've been making contact with no luck no one their side is getting back to me. I would really like to get my refund and get them to collect their shoes
1 reviews | Active since Jan 2026
I bought shoes on their diesel online portal they delivered the wrong shoe size I've been making contact with no luck no one their side is getting back to me. I would really like to get my refund and get them to collect their shoes
1 reviews | Active since Sept 2014
The manager at Diesel at the Menlyn branch was extremely unprofessional. His behavior was appalling and wanted to get physical with customers. Very uncouth with zero decorum.
1 reviews | Active since Jan 2019
I ordered shoes online and they were faulty Immediately logged a return ,a week later they haven’t collected the shoes I have been communicating with them with no response I would not recommend Diesel online it has the worst serving have ever experienced
1 reviews | Active since Jan 2019
I ordered shoes online and they were faulty Immediately logged a return ,a week later they haven’t collected the shoes I have been communicating with them with no response I would not recommend Diesel online it has the worst serving have ever experienced
Hellopeter has tracked Diesel Sa across 38 reviews. Diesel Sa hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Diesel Sa? Write a review to help others decide.
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