Unhappy client

Worst experience ever. In December 2025 my husband and I purchased items from Diesel Century City. In January 2026 we returned a T-shirt. We bought via PayJustNow! To date we haven’t received our refund! Diesel messed up the refund and refunded the wrong customer and now they shifting the blame on PayJustNow! The two gentlemen I spoke to today were not listening to me and told me I need to wait another 10-14 days I mean since January