Diners Club
1.5|196 reviews
Responds in 91 hours 55 min
IS
Ismail S
1 reviews | Active since Member
18 Nov 2025, 16:36
Diners club lounge access fees
Hi. Gen poor levels of service. Don’t return calls. Fail to respond to issues related to oversea travel … Be wary. They imposed a tier system. You will be billed for lounge access Recent travel was billed over R1000 foot lounge use. They claim than one needs spend certain amount per tier. Even though spend can be high you will be billed as it’s one visit per 8k spend. Ridiculous.
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Replies (53)Diners Club's replyOfficial
08 Dec 2025, 12:59Dear Mr IMO Soosiwala
We acknowledge receipt of your complaint. We have assigned your complaint to the relevant department and will be in contact with you shortly.
Kind regards,
Diners Club SA
We acknowledge receipt of your complaint. We have assigned your complaint to the relevant department and will be in contact with you shortly.
Kind regards,
Diners Club SA
Best regards,
Diners Club's reply08 Dec 2025, 12:59
Official
Dear Mr IMO Soosiwala
We acknowledge receipt of your complaint. We have assigned your complaint to the relevant department and will be in contact with you shortly.
Kind regards,
Diners Club SA
We acknowledge receipt of your complaint. We have assigned your complaint to the relevant department and will be in contact with you shortly.
Kind regards,
Diners Club SA
Best regards,