Diners Club
1.5|196 reviews
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Anonymous
1 reviews | Active since Member
16 Sept 2025, 07:40
Lack of service
On the 26th of August 2025 I contacted the Diners Club call centre for a copy of my statement of balances. The gentleman I spoke to advised that as my account is under debt review I would need to send an email to a Henriette Putter with my request. I sent the email to Henriette on the same day and to date I still haven't received the said statement.
Seeing that Henriette is not willing to assist as the contact person I was referred to, can somebody else please assist me.
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Replies (53)Diners Club's replyOfficial
16 Sept 2025, 10:16Dear Mr Jekeqa
We have reached out to our Credit support team in reference to your call to them dated 26th August.
They have just confirmed that they have made contact with you today.
Kind regards,
Diners Club SA
We have reached out to our Credit support team in reference to your call to them dated 26th August.
They have just confirmed that they have made contact with you today.
Kind regards,
Diners Club SA
Best regards,
Diners Club's reply16 Sept 2025, 10:16
Official
Dear Mr Jekeqa
We have reached out to our Credit support team in reference to your call to them dated 26th August.
They have just confirmed that they have made contact with you today.
Kind regards,
Diners Club SA
We have reached out to our Credit support team in reference to your call to them dated 26th August.
They have just confirmed that they have made contact with you today.
Kind regards,
Diners Club SA
Best regards,