Poor and Disgusting Service

They are so horrible and I am very furious to the disgusting service at which I experienced on my graduation day. I graduated on the 18 of April 2023. I hired a gown with a cap and I had just cut my hair. Only to find out that they do not disinfect, clean nor wash the items they rent out to gratitudes on their graduation day.

I wore a graduation cap on the 18th and I woke up with a very terrible Bacterial infection on the 19th. I went to the doctor and I was given medication including antibiotics and I was not getting any better. 2 days after my consultation, my doctor advised I might need a skin specialist. I am filled with utter disgust and I plan on informing the university vice chancellor.