Direct Technology Solutions
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Hidden in the Shelly Mall in Shelly Beach, KZN, is a miniscule IT business, run by the owner, Ralph and a team of dedicated staff. I bought a new pc from them a while ago and the price was exactly the same as the so-called warehouse store. BUT, I did not carry the empty pc home and do not know how to install, as warehouses do. Direct Technology set the pc up and running and all the information from the old pc was carried over to the new one, with no extra cost! I cannot tell how many times I call at the shop asking for assistance - mostly due to my own stupidity - and recently to install a new mail system - at no cost! The rent in the mall cannot come cheap, but these people are in the game for SERVICE. What a #WINner in South Africa where service and dedication are slowly withering and dying.
1 reviews | Active since Jan 2020
Hidden in the Shelly Mall in Shelly Beach, KZN, is a miniscule IT business, run by the owner, Ralph and a team of dedicated staff. I bought a new pc from them a while ago and the price was exactly the same as the so-called warehouse store. BUT, I did not carry the empty pc home and do not know how to install, as warehouses do. Direct Technology set the pc up and running and all the information from the old pc was carried over to the new one, with no extra cost! I cannot tell how many times I call at the shop asking for assistance - mostly due to my own stupidity - and recently to install a new mail system - at no cost! The rent in the mall cannot come cheap, but these people are in the game for SERVICE. What a #WINner in South Africa where service and dedication are slowly withering and dying.
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