Distance Learning Academy
4.8|17 reviews
MS
Marena S
1 reviews | Active since Member
19 Jan 2023, 07:26
Another Failed Online School, Promises No Delivery
Worst experience ever. Shannon Vorster will take your children's dreams and your hopes and blow Ashes back into your face after 2 years of very hard work, unfulfilled promises. IGCSE South African History prescribed text book is not even in print anymore. My child was told the work pack will prepare him for exam's, it didn't. We where left in the dark, unprepared after a year of work, we enrolled and paid for exams with the good assignment marks and found the Previous Papers question included work not even covered in Workpacks. DLA took our money and NEVER delivered on their promises. The ENTIRE staff of DLA consist of 2 people! No teachers! Feedback after 2 weeks, minimum, on assignments if your lucky and Ask for it!!! This school needs to be closed to before more children's lives are ruined!!!
Helpful (0)
Replies (53)0
Replies (53)Distance Learning Academy's replyOfficial
17 Mar 2023, 13:32Dear Marena, I am stunned by your review, as this is the first review of this kind, that we have ever received. With this in mind, I would love to provide some clarity on your statements. The prescribed History textbook is available through numerous companies, as I just ordered one for a current student a few weeks ago. Furthermore, we are constantly checking and updating our work packs in order to ensure that it is not only aligned with the Cambridge syllabus, but also that is covers all the content assessed in current and past examination papers. I have just worked through the May/June and Oct/Nov paper for 2022 and every respective question is covered in detail in our work packs. This begs the question, what exam papers were you working through? In terms of assistance and lessons, we offer free unlimited support, something that no other institutions do. I setup more than 20 one-on-one lesson with your children last year. (At current rates this equated to R8000 for free) But just like I prepare prior to every lesson, a student needs to prepare too. Make notes, do the homework, read through the current sections. Unfortunately, your children never did this. They never made notes, never completed the required homework, and barely read through the relevant sections. Sadly, too many lessons were cancelled the day before, or simply missed altogether. A lesson takes time and effort on both parts, and a camping holiday or having your nails done for matric dance, is not a justifiable reason to miss it. In order to make the submission and marking of assignments easier for us and our students, we provide each student with unique assignment answer forms that contain all the student’s and course details. Your children hardly ever used them. Furthermore, our assignment turn-around time is approximately 10 days depending on the date of submission. Every Friday during the school term, we send out marked assignments from that week. Every student receives these emails without too much trouble, but you claim your children never received any marked assignments. So where did they go? Finally, it would be amazing to see a school run by only two people. I can only wonder how someone would cope with the work load, and would they get any sleep at all? Just because you don’t see someone, doesn’t mean they’re not there.I am truly grateful to have such an amazing team – you all make sure I don’t have any sleepless nights.
Best regards,
Distance Learning Academy's reply17 Mar 2023, 13:32
Official
Dear Marena, I am stunned by your review, as this is the first review of this kind, that we have ever received. With this in mind, I would love to provide some clarity on your statements. The prescribed History textbook is available through numerous companies, as I just ordered one for a current student a few weeks ago. Furthermore, we are constantly checking and updating our work packs in order to ensure that it is not only aligned with the Cambridge syllabus, but also that is covers all the content assessed in current and past examination papers. I have just worked through the May/June and Oct/Nov paper for 2022 and every respective question is covered in detail in our work packs. This begs the question, what exam papers were you working through? In terms of assistance and lessons, we offer free unlimited support, something that no other institutions do. I setup more than 20 one-on-one lesson with your children last year. (At current rates this equated to R8000 for free) But just like I prepare prior to every lesson, a student needs to prepare too. Make notes, do the homework, read through the current sections. Unfortunately, your children never did this. They never made notes, never completed the required homework, and barely read through the relevant sections. Sadly, too many lessons were cancelled the day before, or simply missed altogether. A lesson takes time and effort on both parts, and a camping holiday or having your nails done for matric dance, is not a justifiable reason to miss it. In order to make the submission and marking of assignments easier for us and our students, we provide each student with unique assignment answer forms that contain all the student’s and course details. Your children hardly ever used them. Furthermore, our assignment turn-around time is approximately 10 days depending on the date of submission. Every Friday during the school term, we send out marked assignments from that week. Every student receives these emails without too much trouble, but you claim your children never received any marked assignments. So where did they go? Finally, it would be amazing to see a school run by only two people. I can only wonder how someone would cope with the work load, and would they get any sleep at all? Just because you don’t see someone, doesn’t mean they’re not there.I am truly grateful to have such an amazing team – you all make sure I don’t have any sleepless nights.
Best regards,