DO
Divergent Ops Nelspruit
Unclaimed Business
DO
Divergent Ops Nelspruit
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#8
in Security
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Divergent Ops Nelspruit
Divergent Ops Nelspruit has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Divergent Ops Nelspruit across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceR
MT
Monica T
1 reviews | Active since Jan 2020
12 Sept 2024, 11:54
UNFAIR !
As a recently widowed woman, I felt that I needed to up my security at home and requested a quotation to get an already installed system upgraded and connected. My husband and I had bought our house three years prior. A very nice woman came to do the quotation for me, and I mentioned to her that the previous company had indicated that the sensor's would need replacing. She confirmed then that there was nothing wrong with them, just the batteries had to be replaced as they were wireless. I received a quotation which seemed acceptable and I then made full payment as requested before any work was done. On arrival the technical team discovered that the system was outdated and they could not use it. I received a second quotation which I then declined (I have a very tight budget being on my own) and requested a refund. I was then "gifted" the additional quotation by the company, seen as though it was "Woman's Month" and they wanted to assist me. Of course, I was very taken aback and thrilled and accepted with thanks. The technical team then came and installed the keypad and other items which I am not sure of. Unfortunately the sensors would not respond to the system and then they checked and found that most of the sensors had battery acid that had leaked and damaged them. A third quotation was sent which I then declined once again due to financial constraints. They now are refusing to give me all my money back, claiming admin fees, technical call out and for the items they installed (which were meant to be free of charge). So I have now lost money and still have no extra security which was my initial mission. It's not my fault that the original quotation was not dome comprehensively which would have prevented all of this. I am totally shocked by this service!
Helpful (0)
|Replies (0)MT
Monica T
1 reviews | Active since Jan 2020
12 Sept 2024, 11:54
UNFAIR !
As a recently widowed woman, I felt that I needed to up my security at home and requested a quotation to get an already installed system upgraded and connected. My husband and I had bought our house three years prior. A very nice woman came to do the quotation for me, and I mentioned to her that the previous company had indicated that the sensor's would need replacing. She confirmed then that there was nothing wrong with them, just the batteries had to be replaced as they were wireless. I received a quotation which seemed acceptable and I then made full payment as requested before any work was done. On arrival the technical team discovered that the system was outdated and they could not use it. I received a second quotation which I then declined (I have a very tight budget being on my own) and requested a refund. I was then "gifted" the additional quotation by the company, seen as though it was "Woman's Month" and they wanted to assist me. Of course, I was very taken aback and thrilled and accepted with thanks. The technical team then came and installed the keypad and other items which I am not sure of. Unfortunately the sensors would not respond to the system and then they checked and found that most of the sensors had battery acid that had leaked and damaged them. A third quotation was sent which I then declined once again due to financial constraints. They now are refusing to give me all my money back, claiming admin fees, technical call out and for the items they installed (which were meant to be free of charge). So I have now lost money and still have no extra security which was my initial mission. It's not my fault that the original quotation was not dome comprehensively which would have prevented all of this. I am totally shocked by this service!
0
Replies (0)LRM
Le' Reena Maulid
1 reviews | Active since Jan 2020
10 May 2024, 06:14
********* conduct
Divergent Ops Nelspruit be aware that withholding a refund to a client without providing written policies or prior notification is not only unprofessional but also *********. Consumer councils typically advocate for fair and transparent business practices. When companies withhold refunds without clearly stated policies or prior notification, they may be in violation of consumer protection laws. Consumer councils often advise consumers to file complaints with relevant authorities or regulatory bodies, such as consumer protection agencies or trade commissions. These organizations may investigate such practices and take appropriate action to ensure companies comply with consumer rights and regulations.
Helpful (0)
|Replies (0)LRM
Le' Reena Maulid
1 reviews | Active since Jan 2020
10 May 2024, 06:14
********* conduct
Divergent Ops Nelspruit be aware that withholding a refund to a client without providing written policies or prior notification is not only unprofessional but also *********. Consumer councils typically advocate for fair and transparent business practices. When companies withhold refunds without clearly stated policies or prior notification, they may be in violation of consumer protection laws. Consumer councils often advise consumers to file complaints with relevant authorities or regulatory bodies, such as consumer protection agencies or trade commissions. These organizations may investigate such practices and take appropriate action to ensure companies comply with consumer rights and regulations.
0
Replies (0)WS
Wally S
1 reviews | Active since Jan 2020
6 Mar 2024, 05:18
Best Security Company-Divergent Ops Mbombela (Nelspruit)
Very well trained and professional armed response/Security Company in Nelspruit Mpumalanga. I moved houses and as we all know if a house is empty for some time it will be looted and strip of everything that is valuable. Divergent Ops monitored both houses without charging any extra fees, usually you will pay for every premises where such services are required. Juandre, Brandt, Jacques and your team THANK YOU VERY MUCH for making "security worries" so much easier on all Lowvelders. Thank you for always supporting the community so that we can leave our loved ones and belongings at home knowing we've got caring family orientated experts looking over the things that matter the most to us. THANK YOU!!!
Helpful (0)
|Replies (0)WS
Wally S
1 reviews | Active since Jan 2020
6 Mar 2024, 05:18
Best Security Company-Divergent Ops Mbombela (Nelspruit)
Very well trained and professional armed response/Security Company in Nelspruit Mpumalanga. I moved houses and as we all know if a house is empty for some time it will be looted and strip of everything that is valuable. Divergent Ops monitored both houses without charging any extra fees, usually you will pay for every premises where such services are required. Juandre, Brandt, Jacques and your team THANK YOU VERY MUCH for making "security worries" so much easier on all Lowvelders. Thank you for always supporting the community so that we can leave our loved ones and belongings at home knowing we've got caring family orientated experts looking over the things that matter the most to us. THANK YOU!!!
0
Replies (0)