1 reviews | Active since Member
I am compelled to write a review of D J Gas & Electrical (Tongaat), as the service I received was of such an appalling quality, it needs to be made known to other potential customers. I hired D J Gas & Electrical - the Tongaat branch to service and replenish the gas for my stove, but what was meant to be a quick 1 hour job, turned into a 3-week ordeal where I was left with unfinished work and the responsibility of chasing up on the workers and owner. This complete disregard and shoddy service culminated in a phone call from the owner, who accused me of not paying the full amount for services WHICH WERE INCOMPLETE! If I had been given a chance to respond during a telephone ‘conversation’ riddled with loud vulgarities and half-truths, I would have explained that I have no intention of paying for work that was not done. Finally, I was forced to hang up the phone and call his receptionist to explain my position, of being more than happy to pay the full amount once the job was complete. Eventually, my pleas (which spanned over the course of 3-weeks) were answered and the work was complete in under 30 minutes; payment was effected immediately. However, the whole experience was highly unprofessional and unpleasant to say the least, and I would be loathe to recommend this company to anyone looking for gas or electrical work in future. It is not worth the trouble.