D
DJI
Unclaimed Business
D
DJI
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About DJI
DJI has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked DJI across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAK
Arno K
1 reviews | Active since Jan 2020
8 Dec 2025, 13:55
100% Good service and good Products in all area's.
All of DJI products out there in the World are the Best Products out there and the company DJI is 100% on top of all there work. I never hade any problems with any of there Drones, Cameras, Mics , or any other DJI brand that I have. This is the Best Company I ever did bossiness with. Thank you so much.
Helpful (0)
|Replies (0)AK
Arno K
1 reviews | Active since Jan 2020
8 Dec 2025, 13:55
100% Good service and good Products in all area's.
All of DJI products out there in the World are the Best Products out there and the company DJI is 100% on top of all there work. I never hade any problems with any of there Drones, Cameras, Mics , or any other DJI brand that I have. This is the Best Company I ever did bossiness with. Thank you so much.
0
Replies (0)GS
Gary S
1 reviews | Active since Jan 2020
27 Jun 2022, 04:57
my DJI Story and EXTREMELY NEGATIVE Experience
Let me tell you my DJI Story and EXTREMELY NEGATIVE Experience While in South Africa, I bought a DJI Mini 2 (Fly More Combo) from a Authorised Representative of DJI in South Africa, Registered an Account, paired my Drone with the DJI App, was offered the “DJI Care Refresh” as part of the process, I accepted and paid the $49 (which was billed / charged to my South African Credit Card ie I paid for such in Rand while in South Africa). Roughly a week to 10 days later I crashed the Drone into a Tree breaking the Gimbal / Camera and some Propellers. I thought to myself, thankfully I had insurance (or so I thought). After contacting DJI, providing them with all the required details of proof of purchase, flight records etc etc and waiting 5 days, their Data Analysis department inform me that “improper operation” was the cause of the incident . . . . [really!! I said I crashed the drone into a tree !!! ]. [DJI Support] 更新：Data Analysis Notification-CAS-9496717-D2M7Q8 I enquired about the process and procedure I should follow to “claim” with / from my DJI Care Refresh policy and was later (about a day later) informed that “After checking, the DJI Care Refresh Service of this aircraft was the American version and it can not be used in South Africa.” An agreement clause / extract was included in the email which stated “Care Refresh and corresponding product must be purchased from the same country or region” . . . and they offered me “a 30% off discount for the repair material fee”. . . I wrote back stating the I had bought the Drone in South Africa, Activated it in South Africa and Bought and Paid for the DJU Care Refresh in South Africa . . . No Further Correspondence have been received since. . . . Do you consider this as Fair, Reasonable, Transparent or Honest Business Practice? I think Not . . . . I would never have expected this from the best drone manufacturer in the market! Gavriel Smith gavriel@providencerealty.co.za
Helpful (0)
|Replies (0)GS
Gary S
1 reviews | Active since Jan 2020
27 Jun 2022, 04:57
my DJI Story and EXTREMELY NEGATIVE Experience
Let me tell you my DJI Story and EXTREMELY NEGATIVE Experience While in South Africa, I bought a DJI Mini 2 (Fly More Combo) from a Authorised Representative of DJI in South Africa, Registered an Account, paired my Drone with the DJI App, was offered the “DJI Care Refresh” as part of the process, I accepted and paid the $49 (which was billed / charged to my South African Credit Card ie I paid for such in Rand while in South Africa). Roughly a week to 10 days later I crashed the Drone into a Tree breaking the Gimbal / Camera and some Propellers. I thought to myself, thankfully I had insurance (or so I thought). After contacting DJI, providing them with all the required details of proof of purchase, flight records etc etc and waiting 5 days, their Data Analysis department inform me that “improper operation” was the cause of the incident . . . . [really!! I said I crashed the drone into a tree !!! ]. [DJI Support] 更新：Data Analysis Notification-CAS-9496717-D2M7Q8 I enquired about the process and procedure I should follow to “claim” with / from my DJI Care Refresh policy and was later (about a day later) informed that “After checking, the DJI Care Refresh Service of this aircraft was the American version and it can not be used in South Africa.” An agreement clause / extract was included in the email which stated “Care Refresh and corresponding product must be purchased from the same country or region” . . . and they offered me “a 30% off discount for the repair material fee”. . . I wrote back stating the I had bought the Drone in South Africa, Activated it in South Africa and Bought and Paid for the DJU Care Refresh in South Africa . . . No Further Correspondence have been received since. . . . Do you consider this as Fair, Reasonable, Transparent or Honest Business Practice? I think Not . . . . I would never have expected this from the best drone manufacturer in the market! Gavriel Smith gavriel@providencerealty.co.za
0
Replies (0)