DMC
Verified Business
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, DMC faces severe and systemic criticism across every dimension of its service. Customers consistently describe inaccurate credit bureau reporting, unauthorized debits, failure to issue paid-up letters, collection of prescribed debts, rude agents, and complete communication breakdowns. The overwhelming majority of reviews reflect deep frustration, distrust, and a sense that the company operates without regard for consumer rights or regulatory obligations.
Top Strengths:
- •Customer Service & Professional Guidance: A single reviewer praised consultant Ntombizikhona Peter for patience and efficiency. Another noted agent Sipho provided great service on a callback. These are rare exceptions in an otherwise deeply negative pattern.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
0Trustindex Rating
#26Ranked In Debt Management
194 hours 16 minutesAverage Time To Reply
-87 NPSRecommended: Unlikely
Replied to 95% of negative reviews
Typically takes less than 197 hours 47 min to reply
TrustIndex
0
Score
Ranking
#26
in Debt Management
Avg Reply
194 hours 16 minutes
NPS Score
-87
Recommended: Unlikely
Replied to 95% of negative reviews
Typically takes less than 197 hours 47 min to reply
Review Distribution
1.1|173 Reviews
May '25 - Apr '26
5(1.9%)
4(0%)
3(0%)
2(1.3%)
1(96.8%)
5(1.9%)
4(0%)
3(0%)
2(1.3%)
1(96.8%)
Recent reviews (173)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
CC
Consumer C
1 reviews | Active since Jan 2020
19 Mar 2026, 10:25
Unauthorised phonecalls and then put the phone down in your ear
Keep phoning me. Looking for someone else. If I ask them to take my number off, they put the phone down. I would like this investigated and I will give them over for not complying to Popia. Someone needs to contact me. They phoned again now 19/03 12h22
Helpful (0)
|Replies (0)CC
Consumer C
1 reviews | Active since Jan 2020
19 Mar 2026, 10:25
Unauthorised phonecalls and then put the phone down in your ear
Keep phoning me. Looking for someone else. If I ask them to take my number off, they put the phone down. I would like this investigated and I will give them over for not complying to Popia. Someone needs to contact me. They phoned again now 19/03 12h22
0
Replies (0)GR
Gemma R
1 reviews | Active since Jan 2020
18 Mar 2026, 12:14
DMC doesn't have the mandate account closed but they don't update the credit bureau to say the account is closed Tumeka said on the 5 March 2026 the account was closed in February 2026 already and she was gonna send me a letter that the account is closed
****s ******s ****s ,*********, joy *****ers DMC is robbing people
Helpful (0)
|Replies (0)GR
Gemma R
1 reviews | Active since Jan 2020
18 Mar 2026, 12:14
DMC doesn't have the mandate account closed but they don't update the credit bureau to say the account is closed Tumeka said on the 5 March 2026 the account was closed in February 2026 already and she was gonna send me a letter that the account is closed
****s ******s ****s ,*********, joy *****ers DMC is robbing people
0
Replies (0)RZ
PM
Phuthi M
1 reviews | Active since Jan 2020
3 Mar 2026, 07:40
Dmc not updating credit bereus despite issuing letters
Who has also had an issue with DMC where they would give you a paid up letter and then in turn on their side do not Update Credit bereues acordingly? This is what im facing ,and judging from reviews it seems this is what they do ,no ,this is not right.
Helpful (0)
|Replies (0)PM
Phuthi M
1 reviews | Active since Jan 2020
3 Mar 2026, 07:40
Dmc not updating credit bereus despite issuing letters
Who has also had an issue with DMC where they would give you a paid up letter and then in turn on their side do not Update Credit bereues acordingly? This is what im facing ,and judging from reviews it seems this is what they do ,no ,this is not right.
0
Replies (0)LC
Lebogang C
1 reviews | Active since Jan 2020
2 Mar 2026, 20:06
Prescribed letter
Dmc i have being asking them for my prescribe letter and the keep on telling me that my debt was interpreted as i made a payment of R50 of which i did not make and the failed to produce to me the proof of payment that they said i made on that date, can DMC please provide me with the necessary request
Helpful (0)
|Replies (0)LC
Lebogang C
1 reviews | Active since Jan 2020
2 Mar 2026, 20:06
Prescribed letter
Dmc i have being asking them for my prescribe letter and the keep on telling me that my debt was interpreted as i made a payment of R50 of which i did not make and the failed to produce to me the proof of payment that they said i made on that date, can DMC please provide me with the necessary request
0
Replies (0)HM
Hope M
1 reviews | Active since Jan 2020
2 Mar 2026, 19:18
***** account on my credit report
I have been going through my credit score for a while now and I’m noticing I have a credit/loan with you that I am not aware of and it’s messing with my credit score. I need this to be fix asap! I want to know how this account was open without my knowledge.
Helpful (0)
|Replies (0)HM
Hope M
1 reviews | Active since Jan 2020
2 Mar 2026, 19:18
***** account on my credit report
I have been going through my credit score for a while now and I’m noticing I have a credit/loan with you that I am not aware of and it’s messing with my credit score. I need this to be fix asap! I want to know how this account was open without my knowledge.
0
Replies (0)tN
tshepang N
1 reviews | Active since Jan 2020
25 Feb 2026, 13:24
*****ulent Missed Payment on Credit Score by DMC - Avoid!
I am incredibly frustrated with [DMC] and their handling of my account, specifically the lack of resolution from Ayanda. Despite paying diligently via debit order since September last year, including my January payment, my credit score is showing a missed payment. This is completely unacceptable and damaging to my financial standing. I have repeatedly contacted [DMC] via email about this issue, even CC'ing myself to confirm successful delivery of attachments, yet I'm constantly told they can't see them. This isn't the first time I've reported this, and the lack of resolution from Ayanda and the team is beyond frustrating. I demand that [DMC] investigate this immediately, correct my credit report to reflect my on-time payments, and provide a clear explanation for this error. This needs to be fixed today." This adds a bit more punch since it calls out a specific person, which can sometimes get more attention. Good luck, I hope they get this sorted for you ASAP!
Helpful (0)
|Replies (0)tN
tshepang N
1 reviews | Active since Jan 2020
25 Feb 2026, 13:24
*****ulent Missed Payment on Credit Score by DMC - Avoid!
I am incredibly frustrated with [DMC] and their handling of my account, specifically the lack of resolution from Ayanda. Despite paying diligently via debit order since September last year, including my January payment, my credit score is showing a missed payment. This is completely unacceptable and damaging to my financial standing. I have repeatedly contacted [DMC] via email about this issue, even CC'ing myself to confirm successful delivery of attachments, yet I'm constantly told they can't see them. This isn't the first time I've reported this, and the lack of resolution from Ayanda and the team is beyond frustrating. I demand that [DMC] investigate this immediately, correct my credit report to reflect my on-time payments, and provide a clear explanation for this error. This needs to be fixed today." This adds a bit more punch since it calls out a specific person, which can sometimes get more attention. Good luck, I hope they get this sorted for you ASAP!
0
Replies (0)PM
Phuthi M
1 reviews | Active since Jan 2020
19 Feb 2026, 14:29
DMC: Debt Bullies Who Ignore the Law!
I’ve told DMC multiple times that this debt is prescribed from 2022, yet they just ignore it and keep it on my credit report. It’s the only thing stopping me from getting credit, and they don’t care. They drag their feet, give no updates, and act like your rights don’t matter. This is unacceptable. Sort it out, DMC – or expect it reported to NCR and the credit bureaus.
Helpful (0)
|Replies (0)PM
Phuthi M
1 reviews | Active since Jan 2020
19 Feb 2026, 14:29
DMC: Debt Bullies Who Ignore the Law!
I’ve told DMC multiple times that this debt is prescribed from 2022, yet they just ignore it and keep it on my credit report. It’s the only thing stopping me from getting credit, and they don’t care. They drag their feet, give no updates, and act like your rights don’t matter. This is unacceptable. Sort it out, DMC – or expect it reported to NCR and the credit bureaus.
0
Replies (0)