1 reviews | Active since Member
2014 I opened contract account with Vodacom and my contract was closed by the year 2016 august. Later on after closing this account about month after I got a debit order on my account of R879 from Vodacom then I called Vodacom to enquire what is that amount for and I was told I have a new contract and the phone on that contract is iPhone but the lady told me that it is surprising her that I haven't received that phone but I'm being debited. I was surprised because I never open any new account with Vodacom or receive any phone. The I went to police station to get affidavit that state that this account was oped under my name fraudulently. Then I was told this account will be closed, I believed Vodacom but later this year it was June I got a mail that am on errers of R19000 from Vodacom and everytime I call they tell me stories that the account will be closed this was said by Vodacom legal department. Today I was told by the legal department that the account will be resolved by Vodacom and will take as long as they want. They have sent all by documents to them and if they don't believe that it will take long to be resolved. This brings fight and anger in my marriage because this is not only destroying my credit score but my husband as well please help us.